Or Scheduling Specialist, Fwbh - Surgery

Discover. Achieve. Succeed. #BeHere

Location: US:WI:WEST BEND at our FROEDTERT WEST BEND HOSPITAL facility.

This job is ON - SITE.

FTE: 0.900000

Shift: 2

Schedule: 10:00am-6:30pm with one day off in a 2-week period. Every other Thursday will be the day off.

Job Summary:

Performs surgical, anesthesia, and out-of-operating room scheduling and clerical duties while functioning as an integral communication link for the nursing team, physicians, department contacts and clinics. Follows up with physicians, clinics, service coordinators, and department contacts.

Accurately assigns surgical cases and Anesthesia resources to available time slots by working within guidelines. Aligns physicians, Service Coordinators, and department contacts to ensure proper equipment, procedure time, and staff needs. Serves as a liaison with specialty clinics, physicians, and department contacts for correct case and appointment scheduling by analyzing proper case and appointment needs.

Identifies and escalates case and appointment discrepancies using decision making based on block time, prescribed number of teams and open scheduling opportunities. Generates daily schedules. Responsible for insurance authorization of all outpatient ophthalmological surgeries may be required dependent on scheduling location.

EXPERIENCE DESCRIPTION:

A minimum of 3 years previous clerical experience and/or procedural scheduling systems experience is required. Experience with surgical scheduling systems is preferred.

EDUCATION DESCRIPTION:

High School diploma or equivalent is required. Completion of a medical terminology course is preferred.

SPECIAL SKILLS DESCRIPTION:

Knowledge of medical terminology. Professional written/verbal communication and interpersonal skills.

Ability to identify critical issues and exercise independent judgment. Demonstrated detail orientation with the ability to analyze, problem solve organize and manage multiple priorities. Excellent follow up skills a must.

Proficiency in Word and Excel programs, Microsoft Office systems. Critical thinking skills.

Perks & Benefits at Froedtert Health

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

• Paid time off

• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities

• Academic Partnership with the Medical College of Wisconsin

• Referral bonuses

• Retirement plan - 403b

• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics

• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961.

We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961.

We will attempt to fulfill all reasonable accommodation requests.