Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Optometrist - Downers Grove, IL - Lenscrafters

Expired Job

The Luxottica Group Belmont , IL 60515

Posted 5 months ago

Requisition ID: 24092

At LensCrafters, we love eyes and we care about the people behind them.

LensCrafters is the largest optical retailer in North America with 900+ stores and as part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over 30 years.

GENERAL FUNCTION

The Optometrist is a leader within the organization, delivering the brand promise, experience and the organization's key results through people. Specifically, the Optometrist ensures all patients receive the highest quality Optometric care by performing and managing the key steps. The Optometrist also delivers the office's key performance indicators by integrating the Brand Story and ensuring flawless execution of the patient experience/behaviors.

MAJOR DUTIES AND RESPONSIBILITIES

  • Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps:

  • Patient Satisfaction Excellence

  • Addresses all patients' visual life style needs

  • Builds patients' for life

  • Explains each step of the eye exam

  • Listens carefully to patient's questions or concerns

  • Provides a summary of patient's overall eye health

  • Conducts all services in accordance with protocol and accepted standard of care.

  • Ensures all patients receive accurate diagnosis and appropriate recommendations on the initial visit.

  • Establishes a positive Doctor/Patient relationship.

  • Effective communicates with all office and store associates to ensure a seamless patient experience.

  • Provides effective on-the-job training and guidance to team members making use of Company provided programs. Trains in areas including:

  • Orientation

  • Front desk/office procedures

  • Pre-testing

  • Phone Skills

  • Contact lens Training

  • Exam quality by other Doctors

  • Company

  • Delivers clear, motivating and constructive feedback in a timely manner to all associates. Confronts problem performers directly and without delay.

  • Creates a positive culture linked to the corporate culture; identifies what motivates each individual and directs conversations and actions appropriately.

  • Encourages associate decision making at the level closest to the patient.

  • Strives to achieve "Far Exceeds Expectations" on all targets set in the following areas:

  • Overall Patient Satisfaction

  • % Sales to Plan

  • Exam Growth

  • Other Key Performance Indicators

  • Maximizes "One Voice" partnership through leadership, participation and involvement in the following:

  • Right the First Time

  • Walk-in Availability

  • Takes pride in the appearance of the office.

  • Maintains safe working environment for all associates/patients.

  • Leads by example in demonstrating safe work practices

BASIC QUALIFICATIONS

  • Doctor of Optometry

  • A proven track record of delivering the organization's results through people

  • Knowledge of current Optometric theory and technology

  • Comprehensive knowledge from operations, processes and business implications

  • Strong communicator and listener

  • Problem solving ability

  • Organization skills

Optometry employed


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Optometrist Downers Grove IL Lenscrafters

The Luxottica Group

Posted 4 weeks ago

VIEW JOBS 10/20/2018 12:00:00 AM 2019-01-18T00:00 Requisition ID: 83554 At LensCrafters, we love eyes and care about the people behind them. With over 900 locations, LensCrafters is the largest optical retailer in North America and our love of eyes and higher standard of quality have made LensCrafters an industry leader for over 30 years. GENERAL FUNCTION The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization's key results through collaboration & teamwork. Ensures all patients receive the highest quality Optometric care by performing clinical protocols while maximizing results & practices growth through strong partnership with the MOD, SMM & team. The Associate Optometrist delivers key performance indicators and serves as a leading ambassador of the Brand inside & outside the organization who is driven by passion & high standards to always go above & beyond. MAJOR DUTIES & RESPONSIBILITIES * Ensures executional excellence & winning results in partnership with the MOD & store team. * Demonstrates commitment to exceed results through strong competency in KPI management & high accountability. * Ensures Brand is known as the leading optical provider within the community. * Operates as successful stakeholder to all leaders within the organization & local market. * Places the patient/customer 1st & delivers excellent service. * Strives to exceed expectations on all KPIs. * Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps: * Address all patients/customers visual life style needs * Make eyewear recommendations based on patients/customers' needs * Explain each step of the eye exam; listen carefully to patients/customers * Utilize available tools & visual aids to summarize & ensure patients understand each aspect of their vision, eye health, & overall well being * Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam * Conducts all services in accordance with protocol & accepted standards of care. * Ensures all patients receive accurate diagnosis & appropriate recommendations. * Establishes a positive Doctor/patient relationship. * Utilizes & leverages effectively all technology to deliver unsurpassed patient/customer experiences. * Ensures office systems are maintained. * Maintains State Licensure in good standing & practices to the full scope of that license, responsible for maintaining Continuing Education requirements. * Provides effective training & guidance to team members making use of Company provided programs. * Delivers clear, motivating & constructive feedback in a timely manner to all associates. * Creates a positive culture linked to the corporate culture; identifies what motivates each individual & directs conversations & actions appropriately. * Encourages associate decision making at the level closest to the patient. * Maximizes partnerships through leadership, participation & involvement. * Takes pride in the appearance of the office. * Maintains safe working environment for all associates/patients. * Leads by example. BASIC QUALIFICATIONS * Doctor of Optometry * Commitment to quality patient care * Knowledge of current Optometric theory & technology * Strong communicator & listener * Problem solving ability * Solid Organization skills Optometry The Luxottica Group Belmont IL

Optometrist - Downers Grove, IL - Lenscrafters

Expired Job

The Luxottica Group