Optometric Technician

110 VIP Drive

Suite 301, Wexford, Pennsylvania 15090EyeCare Specialties Pediatric and Adult

Optometric Technicians work in conjunction with the doctors to perform activities involving patient care, pre-testing, post-exam duties, FDT testing and maintain the doctor's appointment schedule in a manner that delivers a professional, pleasurable patient experience.

Duties & Responsibilities

• Performs preliminary evaluation of patients prior to exam by the OD, such as dilation, topicals, diagnostic medications, etc.

• Perform verbal interview with patient prior to visit with OD to determine medical issues and reasons for their visit for communication to OD prior to appointment

• Assists ODs to care for patients in a timely, effective manner, as closely to appointed schedule as possible

• Instruct patients on medical care as prescribed by the doctor's treatment plan and schedules follow up appointments as needed

• Schedules referral appointments with Ophthalmologists, Crown Diagnostic, Laser Center and completes appropriate paperwork

• Records and maintains patient records / files in compliance with company, federal, and state policies (HIPAA)

• Respond to patient's telephone inquiries regarding medication, treatment, problems referring to the OD as necessary

• Participates in Practice meetings / projects as requested

• Ensures that maximum OD utilization occurs thru pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings, partnership with the manager's outreach, etc.

• Calls all no shows or cancelled patients to reschedule appointments

• Performs contact lens insertion and removal classes (I&R)

• Performs end of day responsibilities to include opti-schedule wrap-up, end of day checklist, etc.

• Makes recommendations for efficiencies, processes, etc. which will deliver either quality, cost savings, and / or profitability improvements within the Practice and / or across the organization

• Performs other duties within the Practice as requested and as time allows

• Conduct preliminary tests and assessments

• Perform diagnostic tests using specialized equipment to aid in eye examinations

• Assist in contact lens fittings, including instruction on insertion, removal, and care

• Obtain and maintain accurate patient records and documentation

• Assist doctors to care for patients in a timely and effective manner

• Instruct patients in medical care as prescribed by the doctor's treatment plan

• Respond to patient's telephone and email inquiries regarding medication and treatment

• High School or GED qualifications

• Prior experience not required but preferred

• Entry level computer skills

• Ability to work successfully in a team environment and individually

• Excellent verbal and written communication skills

Preferred Qualifications:

• Experience evaluating patients for eye exams and dispensing eye exam medication

• Familiarity with medical terms associated with eye treatment

• Experience maintaining patients' records / files per HIPAA regulations

Physical Demands

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Full-timeNegligibleOn-SiteBenefits: 401(k) with Match, Medical/Dental/Life/STD/LTD, Vision Service Plan, Employee Vision Discount, Program HSA/FSA, PTO, Paid Holidays Benefits applicable to Full Time Employment only