Optical Lab Tech

Myeyedr Hagerstown , MD 21746

Posted 5 months ago

POSITION SUMMARY

The Optician must be able to fabricate a complete pair of eyeglasses within time frames to satisfy quality and company standards. Additionally, the optician performs various minor repairs and adjustments as required to meet patients' needs. With the advancement of technology as it pertains to the lab equipment, one of the optician's main focuses should be on the sales floor. The optician will ensure that the proper measurements and lenses are being fitted, assist the eyewear consultant in area's needs, be readily available for the optometrist and trouble-shoot any customer needs or concerns. Opticians will also be cross-trained in all other functional areas of the office.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Fabricate eyeglasses satisfying quality requirements established by ANSI Standards and My Eye Dr.

  • Facilitate the preparation, assembly, and delivery of eyeglasses within the designated delivery date/time promised (primary duty).

o Order all lenses and frames, according to company protocol, utilizing the correct vendor.

o Understand all of the equipment necessary to manufacture a pair of eyeglasses.

o Documenting information pertaining to lab ordering and manufacturing on the eyeglass sales invoice and entering into the POS system.

o Ensure all trays are labeled correctly according to company protocol

o Handling Redo's in the proper manner, auditing to ensure they are ordered and received at zero cost (RD-35)

o Review next days' jobs for potential delays or problems. Immediately notify patients of any delays, as well as new promise time. Document all delays on Blue Job Summary Slips.

o Prepare and forward all lens and frame returns to Home Office.

o Final inspect all eyeglasses prior to leaving the lab to ensure quality.

o Reorder stock inventory on a weekly basis, ensuring plan-a-gram, levels are adhered to at all times.

o Review jobs "on hold" and follow through on 'old jobs' to ensure they are completed and delivered. Ensure all holds are properly handled.

o Maintain lab according to company standards (lab procedures)

o Prepare all lab outgoing mail by specified pick-up times, utilizing prepaid slips by all labs.

o Monitor jobs waiting to be picked up. Inform management of any job held over 30 days

  • Assist with patient care to include: answering of phones, greeting patients, assisting patients with frame and lens selection, dispense and adjust eyewear to patients, troubleshooting of any patients having difficulties, and their new RX.

  • Before physical possession of lenses, spectacle eyeglasses, contact lenses and other optical devices is transferred to the customer, the optician will personally fit the optical device upon the customer.

  • Demonstrate a strong working knowledge of lenses and product availability.

  • Communicate with Eyewear Consultants on measurements, ordering time constraints, adjustments and troubleshooting.

  • Maintain and clean all lab equipment and machinery on a daily basis.

  • Help maintain the attractive appearance of the office.

  • Be flexible and work assigned schedules and\or locations that may be altered to meet patient's needs.

  • Attend all office meetings.

  • Participate in all training opportunities offered by My Eye Dr.

  • Other duties, as required.

EXPERIENCE AND QUALIFICATIONS

  • AA or BA/BS in related field is desirable.

  • Minimum 3-5 years of related Optician or Lab Tech experience within a similar retail office environment.

KNOWLEDGE, SKILLS AND ABILITIES

  • Demonstrated success in a retail, office environment addressing a broad spectrum of customer requirements and preferences.

  • Demonstrated ability to establish positive patient rapport and build relationships to establish repeat customer-trends.

  • Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced, entrepreneurial environment.

  • Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met.

  • Proficiency in utilization of automated equipment and systems standard to the optometry industry.

PHYSICAL DEMANDS

  • This position requires the ability to communicate and exchange information, utilize industry standard equipment necessary to perform the job, and move about the office.

WORK ENVIRONMENT

  • This position is performed in a traditional retail office environment.

IND123

Other details

  • Pay Type Hourly

  • Hagerstown, MD, USA

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Specialized Auto / Pharmacy / Optical Technician

Wal-Mart

Posted 4 days ago

VIEW JOBS 8/21/2019 12:00:00 AM 2019-11-19T00:00 We are looking for people with specific skills and interests to fill our specialized roles. While your specific responsibilities will vary by department, we need you to be knowledgeable, professional and above all, committed to giving our customers the highest level of service.Are you an ace with car maintenance? With over 2500 auto centers nationwide and certified technicians, we perform millions of tire and oil services a year. Do you want to help people and make a difference? Our pharmacy technicians are dedicated to providing quality care to patients when they need it most.Are you interested in helping people see better? Make someone's day by helping them choose the perfect set of glasses.Are you passionate about security and safety? As an Asset Protection associate, you are responsible for detecting and deterring theft while keeping customers and associates safe. Duties and Responsibilities * Automotive: Change oil, tires, and other general maintenance * Vision Center: Assist and check out customers with glasses and contacts * Asset Protection: Help customers and associates feel safe #storejobs About Walmart At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for? All the benefits you need for you and your family * Multiple health plan options * Vision & dental plans for you & dependents * Associate discounts in-store and online * Financial benefits including 401(k), stock purchase plans and more * Education assistance for Associate and dependents Frequently asked questions * On average, how long does it take to fill out an application? On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. * Can I change my application after submitting? No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. * How do you protect my personal information? Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. * What are the recommended Internet Browsers for applying for open roles? * Internet Explorer 8.0+ * Firefox 4.0+ * Safari 4.0+ * Chrome 12+ See All FAQs Recently viewed jobs Wal-Mart Hagerstown MD

Optical Lab Tech

Myeyedr