Optical Helpline Associate

Are you looking for a workplace with a mission you can believe in? At U.S. Vision, we believe that Quality of Vision improves Quality of Life. We pride ourselves on hiring dedicated associates that partner with talented optometrists to help people experience optimal eye health and eyesight. U.S. Vision is looking for an Optical Helpline Associate to join our team out of the corporate office in Blackwood, NJ!

Schedule: Tuesday-Friday, 12-8 and Saturday 9:30-5:30

Pay: $15.14 - $16.14

What You'll Do:

• Serves customers by providing product and service information, resolving product and service problems.

• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

• Prepares reports by collecting and analyzing customer information.

• Contributes to team effort by accomplishing related results as needed.

• Maintains customer records by updating information as it occurs.