Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Ops Sup Sr Analyst - Client Partner (Avp)

Expired Job

Citigroup Inc. Tampa , FL 33602

Posted 3 months ago

The CSS Non Employee Staffing Office function has a centralized model in support of Citi's Non Employee Management Utility to deliver a best in class service to its clients. The Program utilizes a centralized Recruiting structure to engage staff augmentation contractor resources for the firm. The model facilitates speed to market and the ability to obtain top talent in the market place. In addition, cost savings are achieved through leveraging buying power, and risk is mitigated as a result of a consistent set of processes and procedures in alignment with Corporate Due Diligence requirements. The onboarding and off boarding of contractor resources is also centralized allowing for repeatable processes, which foster expedient cycle times. The streamlined process allows for resources to start their engagements within the required timeframes so there is no impact to project deliverables.

Role Outline/Job Summary

The CSS Non Employee Staffing Office is responsible for supporting all Business Units across Citi Technology and Non Technology. The Client Partner will have responsibility for supporting one of the sectors/Geographies including day to day recruitment.

Core Responsibilities:

  • Fulfillment of new contractor roles that are domestic staff augmentation in nature via utilization of preferred supplier community.

  • Client management to socialize the new engagement model, including approach and SLAs.

  • Development of strong partnerships with internal client base including Chiefs of Staff (COS) to ensure alignment with Program objectives

  • Implementation and ongoing management of Program to consolidate nonpreferred supplier community in order to achieve cost savings and streamline supply base

  • Renewals of existing contractor resources including end date and spend depletion management

  • Ensuring all requests for contractors are in alignment with Resource and Location Strategy

  • Responsible for accuracy and data integrity of contractor requests for approval

  • Responsible for ensuring Recruiting Support resources achieve 3 day cycle time for completion of onboarding (Due Diligence, IDs, Visa clearance, and Work Order finalization) for all resources (onshore and offshore)

  • Supplier management to ensure adherence to operating principles and quality levels from supply base including responsiveness and ability to deliver effectively

  • Ensure complete and accurate information/ data in sourcing system including bill rates, start dates, end dates, job description, manager information, etc.

  • Ensure all rate increase requests are accurately and comprehensively documented via the weekly template for management review and approval.


  • Bachelor's Degree or Equivalent work experience

  • 7 years in staffing industry, sell and buy side

  • 5 years of Recruiting/Sourcing experience on buy side within a financial services organization

  • 5 years' experience rolling out and executing within a centralized model


  • Strong organizational and detail oriented skills

  • Staffing Subject Matter Expert

  • Ability and experience working in a fast paced, high pressure environment

  • Ability to multi-task on a consistent basis

  • Supplier management experience with staff augmentation providers including day to day tactical management and strategic performance management

  • Strong problem solving capabilities

  • Experience with automated end-to-end sourcing tools including implementation and organizational change management

  • Excellent written and oral communication skills including solid presentation skills.

  • Dynamic, self-starter attitude, strong inter-personal skills and the ability to coach individuals through change processes

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Tax Sr Analyst AVP

Citigroup Inc.

Posted 2 days ago

VIEW JOBS 7/17/2018 12:00:00 AM 2018-10-15T00:00 About Citi Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities. Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all. Responsible for in-scope processes related to one or multiple Citi lines of business within the centralized Tax Information Reporting function in FRSS. This position supports the reduction/elimination of Citi's franchise & regulatory risk through accurate and timely reporting and enhanced due diligence on customer accounts. In addition, the incumbent will support a specific business vertical and is expected to develop and enhance their product knowledge within a short timeframe. Global Securities Services provides custodial and clearing services to corporations, insurance companies, financial institutions, mutual funds and private and public pension funds. The business maintains customer securities in a custody environment and services the assets by settling trades, processing of dividends and interest; withholding, depositing and reporting of tax; handling Corporate Actions; and providing accounting and billing statements to clients regarding their investments. * - Act as a tax / information reporting specialist to execute the FATCA advisory/rollout, Systems conversions/rollouts. – Executes the tax information reporting processes applicable to products issued by Citi's businesses – Develop "Go To" processes and implement appropriate procedures/ controls to ensure consistent compliance with Information Reporting & FATCA requirements – Support FRSS's Service Delivery / Engagement model with client constituency and other key stakeholders – Identify and participate in process reengineering and redesign to achieve better controls, compliance and efficiency – Support audits with IRS and Internal Audit (IA), and any other special audits. – Participate in self-assessment testing, MCA, SOX controls as well as any audits with IRS or Citi's IA. – Ensure tight controls over owned processes to include key controls and Continuity of Business – Review, validate and process W-8 and W-9 tax forms and related documentation according to IRS Chapter 3, chapter 61, Section 3406 and FATCA regulations – Support Technology projects FRSS a technical tax perspective – Contribute towards departmental requirement to adhere to strict regulatory and compliance requirements, per IRS and Citi policy. – Perform reviews of written tax policy and procedures, research and respond to inquiries FRSS operational areas * Bachelor's Degree or Equivalent in related experience * 5 yrs of relevant experience * Strong PC skills, Microsoft Excel and Access (Macros & Database development a plus), familiar with vlookup functions * Ability to examine processes and procedures, experience with Process Re-engineering, Re-design and Process Automation * Project Management experience * Ability to act as a change agent for organizational and product transformational initiatives * Team-oriented/team player * Quality Orientation/attention to detail / Follow up skills * Managing Work (organization/prioritization abilities/multi-task) * Customer service skills, a client mind set, the ability to interact with clients and their representatives via calls and in person meetings. * Ability to interact with all levels of customers and senior management. * Someone who looks for the root cause * Understanding of U.S. tax information reporting requirements applicable to products issued by retail, institutional custody, markets and private bank businesses preferred * Understanding of U.S. tax information rules applicable to U.S. Persons and non-U.S. Persons, preferred * Understanding and working knowledge of IRS Forms W-9 and W-8 and their associated requirements; Forms 1098, 1099 series, and 1042-S; Forms 945 and 1042, preferred * Knowledge of Income Sourcing rules, preferred * Knowledge of FATCA regulations, inter-governmental agreements and associated reporting requirements, desired * Excellent communication skills to drive engagement and close interactions with key stakeholders. Citigroup Inc. Tampa FL

Ops Sup Sr Analyst - Client Partner (Avp)

Expired Job

Citigroup Inc.