Ops - Computer Systems Operator - 36999938

Requisition No: 833559

Agency: Department of Lottery

Working Title: OPS - COMPUTER SYSTEMS OPERATOR - 36999938

Pay Plan: Temp

Position Number: 36999938

Salary: $17/hour

Posting Closing Date: 08/30/2024

Total Compensation Estimator Tool

OPS - COMPUTER SYSTEMS OPERATOR

FLORIDA DEPARTMENT OF THE LOTTERY - DIVISION OF INFORMATION RESOURCES

• Open Competitive Opportunity*

OPS (Part-Time) 24hours per week, $17.00 per hour

This requisition will be used to fill multiple positions:

Position 1 (24 hrs/wk): Saturday (12-9PM, 8 Hrs.), Monday (7AM-1PM, 6 Hrs.), and Tuesday and Wednesday (7AM-12PM, 5 Hrs.)

Position 2 (24 hrs/wk): Sunday (12-9PM, 8 Hrs.), Monday (8AM-2PM, 6 Hrs.), and Tuesday and Wednesday (9AM-2PM, 5 Hrs.)

Position 3 (24 hrs/wk): Saturday 11PM to 8AM (8 hours), and Sunday & Monday 11PM to 8AM (8 hours)

Position 4 (24 hrs/wk): Thursday, Friday, Saturday, and Sunday 7AM-2PM (6 hours)

GENERAL POSITION DESCRIPTION:

Encompasses the operation of multiple central site large scale computer systems, as well as computer peripheral equipment. Performs a variety of highly responsible duties, involving independent judgment and initiative, some of which may be of a sensitive nature. Monitors the computer systems for system efficiency and timeliness of activities. Confers with system analysts, vendors, and all users of the Lottery computer equipment.

ESSENTIAL DUTIES:

• Each employee is expected to be knowledgeable of the Lottery's Responsible Gaming program, including the No Underage Play and Play Within Your Means messaging, and will ensure retailers and players are aware of the program and provided information, as necessary.

• Operates all components of the Lottery's computer systems. This includes timely completion of monitored jobs and processing daily draws for games that occur during specific shift time frames. Helps to plan workloads, workflows, and priorities for job scheduling. Makes corrections necessary to complete work on schedule.

• Handles emergency situations (computer hardware failures, software problems, inclement weather, etc.) through approved emergency guidelines.

• Follows approved agency procedures to balance reports generated by the daily draws, the ICS Systems, and the Vendor's reports. Must be able to handle any draw discrepancies according to approved emergency procedures. Also, must be able to resolve any balancing issues as per standard operating procedures.

• Provide necessary assistance to the Computer Systems Operation Manager, the Orlando Data Center Shift Supervisor, and the COOP Coordinator in the development, implementation and testing of the Lottery's Information Technology Disaster Recovery Plan (ITDRP) and Continuity of Operations Plan (COOP).

• Monitors environment and electrical power to maintain narrow margin of operating conditions necessary to keep computer systems functioning.

• Operates all components of the Lottery's computer systems.

• Operates a personal computer in a Microsoft Windows environment as needed for electronic correspondence, word processing, spread sheets, etc.

• Requests service as needed on all computer systems should problems arise. Coordinates the resolution of all problems after normal business hours.

• Maintains operating records on production and performance reports. Documents daily actions in online operator log (OPERLOG) for review daily by Operations personnel,

• Assists Tallahassee operations staff as needed.

• Attendance is an essential function of this position.

• Performs other related duties as assigned.

Knowledge, Skills, and Abilities:

• IBM servers with the AIX operating systems.

• Microsoft Widows servers with Windows server operating systems.

• Operation of a variety of data processing equipment.

• Operation of computer peripheral equipment

• PC experience in a Microsoft Windows environment.

MINIMUM AGENCY-WIDE REQUIREMENTS:

Successful passing of a criminal background check (state, local, and national) is required.

A high school diploma or equivalent (GED).

Maintains strict confidentiality of information learned while working with the Florida Lottery, whether learned through assigned duties or through working with other units. The types of confidential information may include, but are not limited to, payroll information, budget matters, policy decisions, tax matters, employee disciplinary issues, and other personnel data.

Statutes establishing or defining work performed

Chapter 24, Florida Statutes

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.