Ops Manager,Operations

Amazon.Com, Inc. Riverside , CA 92501

Posted 3 weeks ago

Amazon Logistics (AMZL) Operations Manager

Who We Are - Since 1994, Amazon has evolved from a single retail website to become a global development platform as well as an e-commerce and publishing partner. Innovation is in our DNA, and we constantly seek out the world's brightest technology minds to research and develop new solutions to improve the lives of our customers: shoppers, sellers, content creators, and developers around the world. Because that's what being Earth's most customer-centric company is all about, and it's still Day One at Amazon.

Amazon's transportation teams work to ensure the delivery of packages for customers around the world. Customers around the world have ordered hundreds of items per second and our transportation teams play a critical role ensuring packages make it to customers' doors on-time and in the expected condition.

The Station Operations Manager has complete responsibility for inbound, outbound and sortation operations at an Amazon Delivery Station (24/7 last-mile carrier site). Delivery Stations represent the last leg of our delivery network. Customer packages travel from our Fulfillment Centers to regional Sort Centers and finally end up at our local Delivery Stations where packages are sorted and dispatched directly to the customer via delivery service providers (couriers).

Station Operations Managers will actively engage with site and regional operations leadership to implement new operational improvements and new services. We expect our managers to continually identify ways to improve our operations.

Responsibilities:

Lead and supervise a team of Area Managers (2-5 front-line supervisors depending on location) and associates in outbound or inbound operations

Responsible for the overall safety, quality, performance and customer experience of the shift.

Carry out supervisory responsibilities in accordance with the organization's policies and procedures.

Accountability for meeting and exceeding operational goals.

Strategic planning and forecasting; appraise performance, resolve problems; and address staffing needs.

Mentor, train and develop teammates for career progression and learning

Ability to develop and share best practices across the shifts and network.

Additional Job Elements:

Must be able to lift up to 49 pounds with or without reasonable accommodation

Must be willing and able to frequently push, pull, squat, bend, and reach

Must be able to stand/walk for up to 10-12 hours

Must be able to work in an environment where the noise level varies and can be loud

Must be able to work in an environment where the temperature may vary between 60 and 90 degrees, and will occasionally exceed 90 degrees.

Must be able to work on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines)

This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our growth while motivating others to meet challenges in a deadline-driven environment.

  • A Bachelor's Degree or 2+ years Amazon (blue badge/FTE) experience

  • 3+ years of direct management experience for employees and their performance

  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

  • A completed Bachelor's Degree from an accredited university or 2+ years Amazon experience

  • Direct management experience for a salaried employee population and its performance

  • Experience with performance metrics, process improvement and Lean techniques (how, when, who)

  • Candidates must be flexible to work weekends and/or overnight shifts regularly

  • Degree in Engineering, Operations or related field and MBA preferred

  • Experience with a contingent workforce during peak seasons

  • Ability to handle changing priorities and use good judgment

  • 5+ years management experience in a manufacturing, production, delivery or distribution environment

  • Interest in long-term career development

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us

Amazon offers competitive packages including comprehensive health care, 401(k), restricted stock units, growth potential and a challenging and exciting work environment.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Operations Assistant Manager

Dollar Tree

Posted 7 days ago

VIEW JOBS 9/25/2020 12:00:00 AM 2020-12-24T00:00 Job Description Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager Principal Duties and Responsibilities * Assist with all store functions and day-to-day store activities as directed by the Store Manager * Able to perform all opening and closing procedures in the absence of the Store Manager * Assist the Store Manager in protecting and securing all company assets, including store cash * Adhere to all policies and procedures including safety guidelines * Maintain a professional and friendly environment with customers, subordinates and supervisors * Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery * When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates * Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information * requests and any additional communications related to store activities as delegated by the Store Manager * Assist the Store Manager on the receipt and return of DSD merchandise. * Follow the VIP and DSD Policies and Procedures * Assist the Store Manager in ensuring proper staffing coverage on a daily basis * Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis * Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates * Promotional effectiveness of store-front fixtures and displays * Assist in the management of sales effectiveness of seasonal areas in the store * Coordinate appropriate signage utilized in the store * Assist with the receipt and return of DSD merchandise * Process damaged merchandise on a daily basis * Assist Store Manager with creation of weekly schedules * Assist in the management of store supplies and expense control * Assist with merchandising and maintaining the checkout area to maximize impulse sales * Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.) * Assist with the management of the Drive Item program Minimum Requirements/Qualifications * Prefer prior retail and management experience * Strong communication, interpersonal, and written skills * Ability to lift, bend and transport merchandise weighing up to 50lbs * Ability to work in a high energy team environment This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Dollar Tree is an equal opportunity employer. Job Description Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager Principal Duties and Responsibilities * Assist with all store functions and day-to-day store activities as directed by the Store Manager * Able to perform all opening and closing procedures in the absence of the Store Manager * Assist the Store Manager in protecting and securing all company assets, including store cash * Adhere to all policies and procedures including safety guidelines * Maintain a professional and friendly environment with customers, subordinates and supervisors * Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery * When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates * Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information * requests and any additional communications related to store activities as delegated by the Store Manager * Assist the Store Manager on the receipt and return of DSD merchandise. * Follow the VIP and DSD Policies and Procedures * Assist the Store Manager in ensuring proper staffing coverage on a daily basis * Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis * Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates * Promotional effectiveness of store-front fixtures and displays * Assist in the management of sales effectiveness of seasonal areas in the store * Coordinate appropriate signage utilized in the store * Assist with the receipt and return of DSD merchandise * Process damaged merchandise on a daily basis * Assist Store Manager with creation of weekly schedules * Assist in the management of store supplies and expense control * Assist with merchandising and maintaining the checkout area to maximize impulse sales * Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.) * Assist with the management of the Drive Item program Minimum Requirements/Qualifications * Prefer prior retail and management experience * Strong communication, interpersonal, and written skills * Ability to lift, bend and transport merchandise weighing up to 50lbs * Ability to work in a high energy team environment This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Dollar Tree is an equal opportunity employer. Dollar Tree Riverside CA

Ops Manager,Operations

Amazon.Com, Inc.