OPS - Instructional Support Specialist, Computer Applications And Programming (Grant Funded)

Position Description

Compensation: $18.23 an hour

Hours: A maximum of 20 hours a week during the academic school year (may not include summer)

Departmental Mission:

As a key component for faculty and student success within the College's Academic Services division, Learning Resources dynamically integrates library, tutoring, and learning success programs into one centralized department that supports the mission of developing and sustaining innovation in research, learning, and technology; fostering and supporting intellectual curiosity, academic independence, and student achievement; and establishing and nurturing strong partnerships and connections with students, faculty, staff, and the community.

Position Expectations:

The part-time Instructional Support Specialist provides out-of-class support to students through individual appointments and small group instruction, both in person and online. The specialist plays a crucial role in helping students excel in their coursework and prepare them for success in the field of computer applications and coding. A variety of tutoring styles are encouraged to meet the needs of the students.

As part of a team of professionals, the successful candidate for this position should be able to:

• Provide one-on-one and group tutoring sessions to college students in computer and coding application courses offered at the college;

• Patiently explain concepts, using varied instructional methods, to empower the student to find solutions, so the student feels confident to work independently;

• Provide constructive feedback to help students improve their computer application skills;

• Stay informed with current course requirements and expectations;

• Maintain clear and effective communication with students, faculty, and relevant college staff. Collaborate with instructors to align tutoring sessions with course objectives;

• Show ability to work successfully with students from diverse educational, cultural, age, and social backgrounds, and of varying abilities, to foster an environment of student belonging;

• Focus on student-first customer service in an open, busy, collaborative, learning facility;

This is a grant-funded position that is funded through June 2025 and awarded annually. Candidates must be able to work the bulk of their scheduled hours during the busiest time of the day (8:30 AM-5:30 PM) with occasional evenings (until 8 PM) or weekends may be required. Preferred qualifications include applicants that have an advanced degree in a relevant field, and/or classroom experience.

Position Summary:

This class is the first of four levels in the Instructional Support series. Incumbents provide tutoring and coaching services to students in a variety of academic areas. Responsibilities include working with individual students and with small groups of students in classes and in private; working with students who are intellectually disabled and their disability accommodations; monitoring and scheduling students; oversight of all assignments; compiling and delivering instructional materials and course content; facilitating and coordinating with faculty; and maintaining records of student progress. A qualified applicant will complete a cover letter, a resume, and an application.

Requirements:

Education

Associate's degree.

Experience

Two years related experience.

• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job may be acceptable in lieu of those requirements listed above.

Knowledge

• Recordkeeping principles.

• Computers and related software applications.

Skills

• Strong organizational and recordkeeping skills (both manual and electronic)

• PC Computer skills

• Basic Skill Level in Word, Excel, PowerPoint, Acrobat, and OneDrive

• Intermediate Zoom skills.

• Ability to effectively work with intellectually disabled students to explain materials and complete assignments through coaching in individual and group settings.

• Ability to work with students of diverse backgrounds in group settings.

• Maintaining an appropriate learning environment in class and in coaching sessions.

• Maintaining student records.

• Communication and interpersonal skills as applied to interaction with subordinates, coworkers, supervisors, faculty members, the general public, etc. sufficient to exchange or convey information and to give and receive work direction.

Physical

• Positions in this class typically require: reaching, standing, walking, grasping, feeling, talking, hearing, seeing and repetitive motions.

• Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Responsibilities:

These duties are a representative sample; position assignments may vary.

Potential Frequency

Tutors students in small groups or one-on-one formats, which involves: assessing student needs in order to facilitate and maximize tutoring sessions; proofreading written work prepared by students; obtaining and utilizing appropriate course materials, such as the course syllabus; and performing related duties.

Daily

60%

Assists students with interpreting and understanding instructions and written feedback.

Daily

20%

Provides student support services which includes administering tests; compiling instructional materials to be used in the tutoring process; and performing related duties.

Daily

10%

Maintains student records, evaluations, and reports.

Daily

10%

Performs other duties of a similar nature or level.

As Required