Ops Administrative Support Clinical Research Unit, Full-Time, Days

Northwestern Medicine Chicago , IL 60602

Posted 1 week ago


Assists with payroll processing (timecard changes, PTO requests). Establishes and implements processes and procedures for operational management of the office. Responsible for staff schedule management and related processes (generating schedules, entering schedule changes, etc.). Responsible for initiation and coordination of new hire on boarding (i.e. paperwork, IT access, uniform, lockers, pagers, etc.).Tracks and maintains ELM compliance and CPR/certifications for office.

Manages documentation required for accreditation and societies. Maintains a sufficient inventory of all office supplies and printed forms. Independently plans and executes activities such as meeting scheduling, room scheduling, signage, catering, support staff/equipment, and preparation/distribution of notifications, in support of projects/meetings as appropriate.

Assists with creation, generation and preparation of materials for committees and subcommittees, as requested, particularly power point presentations and printed materials. Prepares, copies, mails, files documentation accurately and maintains security and confidentiality of highly sensitive information. Utilizes appropriate resources and coordinates activities with campus partners and within the institution, division and department to manage and complete each assigned task and/or project.

Develops and maintains relationships with all customer and suppliers, especially vendors who support equipment within the department. Provides support to Service line Director and Division Vice President as needed. Acts in Secretary Role for designated meetings and transcribes meeting content.

Conducts internet research and identifies relevant topics based upon assignment. Performs other duties as assigned. EOE/AA.



  • Associates Degree or equivalent plus 3-5 years experience in a business office with a strong emphasis on database management and customer service.

  • Proficiency in Microsoft Office, Word, PowerPoint and Excel.

  • Ability to organize and think independently.

  • Excellent interpersonal skills.

  • Analytical and critical thinking skills.


B.A. degree or business equivalent and 5 years business experience.

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