Provide technical and patient care support either in a clinic or on the phone as a member of the Eye Care team. In clinic perform measurement and evaluation tests and perform specified procedures.
On phone acts as a triage point for urgent, emergent and general Eye Care needs. May support fitting of contact lenses and provide patient instruction.
Patient Assessment: Anticipates and recognizes changes in the patient's eye health status and needs for eye care.
Clinic only~History taking: Presenting complaint/history of presenting illness, past ocular history, family history, systemic illness, past and present, medications, allergies and drug reactions.
Phone only~Using the Eye Care triage process, provides telephone consultation to patients. Determines priorities of patient care based on essential patient needs and available resources.
Perform Patient Services Procedures: Ocular dressings and shields, Drug delivery, spectacle principles, assisting patient, minor surgery assist and instruction.
Instrument Maintenance: Acuity projectors, ophthalmoscopes, retinoscopes, lensometers, perimeters, tangent screen, phoropters, slit lamps, ultrasound, keratometers, lenses, tonometers, muscle light, special instruments, surgical instruments.
Appointing:Clinic~ May check-in or make follow up appointments.Phone~Provides appropriate schedule guidance through use of technical skill and judgement along with established protocols.
Patient Care: Encourages patient compliance with established therapeutic and medical treatment.
Promotes patient self-care responsibility for meeting their own eye health needs. Adheres to Kaiser Foundation Health Plan of Washington documentation standards. Provides a safe environment for each patient and adheres to Kaiser Foundation Health Plan of Washington safety standards. Clinic~ Basic principles, fitting procedures, patient instruction, trouble-shooting problems, verification of lenses, cash handling, retail opinions for contact lenses .
High School Diploma/GED.
License, Certification, Registration
Medical Assistant-Registered by date of hire/transfer.
Washington State Department of Health issued credential.
JCAHPO COA certification by date of hire/transfer.
Computer experience in a MS Windows environment; keyboarding skills.
Customer service skills.
General medical knowledge of cardiopulmonary resuscitation, anatomy, physiology, systemic diseases, ocular diseases, ocular emergencies and metric conversion fundamentals of microbial control.
Experience working with contact lens patients and products.
Experience working in an ophthalmology or optometry practice.
Graduate of an accredited medical assistant, ophthalmic assistant, or allied health professional program.
Primary Location: Washington,Renton,Renton Medical Center 275 Bronson Way NE Scheduled Weekly Hours: 40 Shift:
Day Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: Varies Working Hours End:
Varies Job Schedule: Full-time Job Type: Standard Employee Status:
Regular Employee Group/Union Affiliation: UFCW ProTech Job Level: Individual Contributor Job Category:
Patient Care Services (Non RN) Department: Renton Optometry Travel: Yes, 25 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
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