Under general direction of the District Operations Manager, administers a variety of training and development programs for associates within assigned Distribution Centers. Assesses training and development needs, and communicates those needs to the Operations Manager. Helps individuals and teams develop appropriate skills and knowledge. Responsible for the planning and execution of learning and development content related to all phases of associate development. Provides training documentation, performance tracking and training delivery. This position may have multiple division responsibility and requires regular travel in support of District initiatives. Successful candidates will possess strong data analytic skills and the ability to successfully deliver training materials to new hires, cross training functions, leadership level positions, and to associates that need to improve performance.
PRIMARY DUTIES AND RESPONSIBILITIES:
Delivers training programs for associates, including compliance, safety, and Standard Operating Procedures (SOP).
Oversees training in all key areas of warehouse operations, including shipping, receiving, quality control, pick, pack, inventory management systems.
Determines training needs; prepares training aids such as instructional materials, handouts, evaluation forms, and visual aids, using a variety of media.
Recommends changes to course material and training manuals to meet specific training needs.
Create and implement a cross training program
Assesses associates skills, talents, performance and productivity, prepare evaluations and make recommendations for improvement.
Onboard new hires and manage training curriculum, identify skill gaps, identify future training needs.
Administers post-training performance evaluations and makes recommendations for adjustments to training and presentation materials.
Must be willing to work extended hours, as needed, in order to meet training objectives.
Keeps current on industry needs by attending regular meetings, conferences, and seminars.
Maintains understanding of new educational and training methodology.
Up to 35% travel on a monthly basis required.
Performs related duties as assigned.
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Requires broad training in fields such as business administration, human resources, organizational development, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education preferred. A minimum of five (5) years directly related warehouse experience preferred.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
Strong organizational skills, attention to detail, ability to meet deadlines.
Demonstrated knowledge of software technology, and proficiency with remote meeting technologies.
Ability to review and interpret data; adjust as appropriate.
Ability to communicate effectively, both orally and in writing.
Effective presentation skills.
Ability to participate and contribute to major organizational change initiatives.
Excellent problem-solving skills and the ability to resolve issues effectively and efficiently.
Ability to train others and established learning objectives in a fast-paced and changing environment.
Effective team-building, organizational, and leadership skills.
Strong presentation skills.
5 years' warehouse experience preferred.
Training experience is a plus.
Knowledge of AmerisourceBergen Labor Management System and Standard Operating Procedures.
Experience with Learning Management Systems preferred.
Familiarity with warehouse operations software and inventory systems a must.
Amerisourcebergen Corporation - Corporate