Position Summary: The OSTET-Wellness is directly responsible for new store training and sales success. Duties also include managing day to day training and developing new store Wellness Managers as well as setting up department for success. Overall responsibilities include communicating assigned department's Standard Operating Procedures; meeting and exceeding financial goals including gross profit, shrink, sales, labor and department over-head. Position is fast paced and requires up to 100% travel.
Operational Tasks: Ordering and receiving deliveries; scheduling; checking daily and weekly sales/movement reports, shrink reports, emails and responding accordingly; conducting quarterly department inventory. Continually find ways to reduce expenses.
Merchandising: Implementation of all company policies, procedures, and merchandising programs.
Training & Development: Help maintain a positive, safe and risk free work environment. Ensures all team/staff are following Earth Fare standards and training initiatives. Communicates standard operating procedures, merchandising guidelines, and financial goals to Team Members, with strong emphasis on customer service, safety and sanitation. Assists Wellness Manager with interviews, selects, trains, and supports Team Members with the goal of developing new leaders in department. Maintains a positive and professional work environment. Clearly defines and communicates expectations to Team Members.
Sales: Responsible for helping stores with sales, profit, and presentation in assigned department. Responsible for helping out on store level with all aspects of managing the department from shrink control to sales growth.
Department Conditions: Maintains cleanliness, sanitation, and overall organization of the department including all fixtures, storage, work stations, freezers, and coolers.
Communication: Daily communication with store level personnel and Director of New Store Openings and New Store Opening Team Leader.
Strong communication skills with the ability to train, coach in the moment, and lead people in a positive and professional manner.
Ability to adapt to the ever changing retail environment while working in a cross-functional team environment.
Must have the ability to take initiative when problems arise.
Ability to adapt and be flexible in a variety of situations.
Must have advanced attention to detail with the ability to prioritize and meet deadlines.
Excellent written communication and documentation skills.
Excellent verbal communication and interpersonal skills for dealing cross-functionally with peers and senior management.
Must be able to lead, support and contribute to team goals.
Must be able to travel on an on-going basis (up to 90%).
Must have a valid driver's license and/or be responsible for providing own transportation to travel to stores. Vehicle must meet the minimum guidelines established in Earth Fare's Travel Policy.
Proven success managing shrink, sales, gross-profit and total overhead of a department in a similar environment required.
Experience as a Department Manager at Earth Fare preferred.
Experience with multi-unit New Store Openings preferred.
Must have good working knowledge with MS Office including Outlook, Word, and Excel
Earth Fare, Inc