Operations Support / Assistant - Entry Level

Sharp Hires Boston , MA 02108

Posted 2 weeks ago

Operations Support / Assistant - $60K

In this operations support role, in the Winchester area, you will be the oracle - the go-to person that knows policies & procedures - while being the port-in-the storm for the sales team assisting them with requests, placing orders, routing technical support and leaping tall buildings in a single bound! In this role, your support to the sales department is critical because as a team - every Batman has a Robin, every Wonder Woman has a Etta Candy - you are working to help companies automate their factories & manufacturing facilities which makes all of our lives in a modern age with modern conveniences possible. Every day, you are working to make our futures possible.

TL;DR

Support all sales and administrative tasks to ensure smooth day-to-day operation of the entire company - everything from saving the day by helping out a sales rep in a critical moment to making coffee

Principle Responsibilities
Support:

  • Assist sales with requests, answering questions, provide guidance with policies & procedures
  • Assist with incoming customer calls (quotes, help place orders, answering questions, fielding technical support issues, identifying topic & route to the correct contact, etc)
  • Act as a key point of contact for local office and assigned remote offices

Processing:

  • Maintain office duties such as ordering supplies, literature, business cards, office structure/organization, making coffee
  • Enter & report sales employee's attendance daily/weekly
  • Process expense reports for all employees

Projects:

  • Collaborate on assigned goal projects with team members (surveys, trial follow-up, marketing, etc)
  • Complete other duties or projects as they arise

Requirements

Requirements:
  • Four-year college degree (no, as in zero-zilch-nada, exceptions)
  • Intermediate to advanced level of MS Office (Excel, Word, and Outlook)
  • You have: a spine of steel, an attitude of letting things roll off your back, and a buck stops here mentality
  • You must take pride in: organization, time management, accuracy, focus, flexibility, attention to detail
  • You work well in team oriented environments and are quick to establish professional relationships
  • You are able to empathize to ensure that youre not happy until clients & your team are
  • Helpful if you have customer service or sales support experience

Benefits

Benefits:

  • Target 1st year earnings: $60k (base salary + bonus)
  • Medical, dental, life, vision, PTO, etc.
  • 401k with a company match
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Operations Support / Assistant - Entry Level

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