Operations Supervisor - Transportation (Supply Chain/Logistics)

Penske Saginaw , MI 48601

Posted 1 week ago

Description:

Are you an energetic and team-oriented leader focused on commitment to customers, dedication to excellence and innovation?

Do you have a proven ability to supervise processes as well as activities and tasks?

Do have a demonstrated ability and desire to succeed, grow, learn, and apply new skills?

Do you a have proven record to motivate, engage, coach, and communicate with team members?

Do you have a demonstrated ability to drive process improvement and lead change?

Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of transportation and logistics professionals. We are seeking a candidate to supervise drivers at one of our locations.

The Operations Supervisor provides direction at a single location, leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.

Position Summary:

Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including workforce and equipment scheduling. Responsible for making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary.

Major Responsibilities:

People

  • Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives

  • Establish and sustain that performance standards are communicated that are specific and measurable

  • Interview hourly associates and provide recommendations for hire

  • Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates

  • Motivate and engage associates by focusing on team accomplishments and recognition

Operations

  • Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control

  • Conduct team meetings

  • Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations. Assist in new associate training

  • Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift

  • Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution

  • Complete all necessary records and reports in a timely and accurate fashion

Finance

  • Ensure compliance with financial policies & procedures such as tracking MPG, returns, damages, etc.

  • Understand the relationship between decision-making and profitability

  • Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets

Safety

  • Ensure day-to-day management and associate activities are aligned with the location safety strategy

  • Provide associates with communication, training, feedback, and direction to ensure safe performance

  • Ensure compliance with all applicable regulatory agencies and company policies and procedures

  • Conduct safety observations

Growth / Customer Experience

  • Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily

  • Ensure the customer knows that we are committed to helping them meet their objectives

  • Determine areas that could benefit from Continuous Improvement efforts

Fleet/Assets

  • Properly plan work assignments to ensure effective use of fleet equipment

  • Work with hourly associates to ensure they understand safe and efficient operation of equipment

  • Work with vendors to ensure equipment is maintained

  • Work with Penske Truck Leasing to ensure schedule of preventative maintenance is complete

  • Other projects and tasks as assigned by supervisor

Qualifications:

  • 2 - 4 years related functional experience

  • High School Diploma or equivalent required

  • Bachelor's Degree preferred

  • Must have ability to connect and build rapport and relationships with associates and external customers at all levels

  • Must have ability to work efficiently with time management and organizational skills

  • Strong written/oral communication skills and the ability to actively listen are required

  • Ability to manage through a problem and think and make decisions independently

  • Ability to drive process improvement and lead change

  • Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required

  • Must demonstrate ownership & responsibility to run the operation with a sense of urgency

  • DOT and dispatching experience preferred for dedicated contract carriage

  • Regular, predictable, full attendance is an essential function of the job

  • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.

Physical Requirements:

  • The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

  • While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Logistics

Penske Logistics is a wholly owned subsidiary of Penske Truck Leasing. With operations in North America, South America, Europe and Asia, Penske Logistics provides supply chain management and logistics services to leading companies around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing and freight management. Visit www.PenskeLogistics.com to learn more.

Work Locations: 3900 Holland Rd Saginaw, MI

Primary Location: United States-Michigan-Saginaw

Zip: 48605

Job: Logistics/Supply Chain

Penske (Oracle) Job Name: Logistics/Supply Chain

Req ID: 1902288


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Supervisor Medical Operations

CSL Behring

Posted 2 weeks ago

VIEW JOBS 3/1/2019 12:00:00 AM 2019-05-30T00:00 This position is responsible for overseeing the applicant and return donor reception and registration processes. * Supervise reception and medical staff. * Assist management with daily center operations to include development of reception and medical staff, assessment and improvement of processes, troubleshooting issues and managing donor flow. Main Responsibilities 1. In compliance with Standard Operating Procedures (SOPs), supervise daily activities of reception, medical, and customer service operations. Provide clear and consistent instructions and directions, conduct meetings, and clearly communicate performance expectations. May be required to perform tasks in work areas. Advise management of employee relation issues or escalated donor issues. 2. In conjunction with other management and supervisory staff, facilitate donor movement throughout the center minimizing donor wait time and processing. 3. Supervise reception and medical work areas activities to ensure proper handling of supplies and materials. Coordinate plans and deliver medical and reception staff training. 4. Repair or replace equipment in a timely manner. Update equipment status and documentation on a regular basis. 5. Ensure adequate reception and medical staffing to provide sufficient support based upon center size, structure and donor flow. Create schedules for direct reports per company procedures. Monitor time card procedures, attendance and overtime usage. 6. Conduct investigations, participate in root cause analysis, and develop recommendations for process improvement. 7. Participate with management in conducting performance appraisals and providing performance feedback. With management review and direction, document verbal and written coaching level corrective actions, as needed. 8. Participate, as appropriate, with management in the recruitment and selection of center operation staff. 9. Act as liaison for Center Medical Director and Divisional Medical Director. Coordinate Center Medical Director activities. 10. Follow and ensure staff adheres to all Standard Operating Procedures (SOPs), company policies and procedures. 11. Comply with all local, state and federal regulations and laws to include, but not limited to: ADA, Civil Rights, EEOC, FDA, GHA, HIIPA, and OSHA. 12. Participate in selected Center Leadership meetings and present pertinent related medical topics. Conduct and document monthly medical meetings. 13. Ensure accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 14. Provide medical oversight and guidance to center specialty and employee Hep B programs. Understand policies and procedures associated with hyper immune programs at the center, as applicable. 15. Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Conduct routine internal procedures and documentation audits, as applicable. Promote safety in all actions. 16. Maintain an environment free from harassment or intimidation of any employee by co-workers, management personnel or any external source. Immediately report (orally and/or in writing) all incidents of harassment to a manger and Human Resources. 17. Maintain professional image and confidentiality of all company records and information at all times. 18. Will be cross-trained in all technical areas and other functions to meet business needs. 19. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 20. Perform other job-related duties as assigned. Education * Active state licensure from a paramedic, nursing, physician assistant, chiropractic, naturopathic training program or medical school required OR * Completion of a foreign allopathic or osteopathic medical school and only if also currently licensed as a physician or certified as an EMT in the state Experience * Supervisory experience and regulated environment strongly preferred Working Conditions (physical & mental requirements) * Shares information with internal contacts with common desire to reach a solution * Ability to make decisions, which have moderate impact on immediate work unit * Must be able to see and speak with customers and observe equipment operation * Occasionally perform tasks while standing and walking up to 100% of time * Examine and assess the skin and other abnormalities through sight, touch and smell * Reach, bend, kneel and have high level of manual dexterity * Occasionally be required to lift and carry up to 25 pounds * Fast paced environment with frequent interruptions * Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. * Required to wear Personal Protective Equipment while performing specific tasks or in certain areas * Required to work overtime and extended hours to support center operational needs All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. Worker Type: Employee Worker Sub Type: Regular CSL Behring Saginaw MI

Operations Supervisor - Transportation (Supply Chain/Logistics)

Penske