Operations Supervisor

Our Operations Supervisors are responsible for crews of 15-20 people and ensure tasks are being done in a timely manner. You will work closely with the Customer Service Department to ensure special project requests are done on time and in a professional fashion.

What you'll do:

• The Operations Supervisor will lead, manage and develop a team of 15 to 20 ShipMonk Associates

• Communicate policies to Associates and act as the primary information source for the team, maintain compliance, consistency, and taking corrective action when needed

• Use software to keep records, edit, and manage the inventory flow

• The Operations Supervisor will focus on the productivity, process, and quality of warehouse operations through warehouse KPIs

• Report to upper management on stock levels, issues, employee performance, etc.

• Constantly work to improve processes

• Optimize employee workflow (e.g. submit requests for the appropriate supplies) in order to maximize productivity

• The Operations Supervisor will ensure that facility equipment is properly maintained and safe

• Communicate with the warehouse manager to make critical decisions

• Train new warehouse associates

What you'll need:

• Associates or Bachelor's degree in Operations, Supply Chain, Management, Engineering or related field and/or Honorable Discharge from The United States Military as an NCO or higher rank preferred

• Minimum 2 years of experience in a supervisory role

• Working knowledge of inventory management software

• Excellent organization, planning skills, and strong attention to detail

• The Operations Supervisor will have outstanding communication and interpersonal abilities

• Proven track record of taking ownership, driving results, and managing change

• Ability to dive deep into data and provide thought-provoking, workable business solutions

• Available to work on weekends, holidays, and overtime as needed

• Ability to work in a fast-paced environment

• Must be able to stand for most of the day

• Ability to lift up to 40lbs.