Operations Supervisor

JC Penney Algonquin , IL 60102

Posted 3 months ago

Operations Supervisor

Location: Algonquin, IL, United States

  • 800 S Randall Rd

Job ID: 1056047

Store Hourly Positions

Job Type: Full-Time

Date Updated: Jan 17, 2020

General Description

As the Operations Supervisor, you are accountable for contributing to profitable sales growth by driving store merchandise in-stocks, supervising and engaging Operations associates and driving the execution of operational tasks

Primary Responsibilities:

  • Customer Service & Sales Maneuvering around the store at a fast pace, directing the team and working with all the latest merchandise, as well as resolving customer issues and concerns in a professional manner.

  • Store Operations Assists with inventory counts and updates to ensure accurate in-stock information for customers. Oversees RFID process and performs system uploading to ensure efficient and accurate updates to stock ledger as well as leads door to floor merchandise preparation process. In addition, manages and engages the pricing and signing team and the promotional price signing within the store as well as the re ticketing and re packaging execution.

  • Stockroom & General Operations Responsible for all stockroom processes, work safety initiatives, facility equipment, and enables efficient execution of support processes. Oversees the cash office and owns receiving, shipping and logistics with third party carrier processes.

  • Team Development Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues, and partners with operations associates on training and policy compliance.

  • Performance Standards Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments

To achieve success at JCPenney, a supervisor will possess the following:

  • Work experience- Minimum of 2 years retail leadership experience

  • Education- Bachelor degree or equivalent work experience

  • Drives Performance

  • Holds self and others accountable to a higher standard to achieve results. Provides feedback, visibility and recognition to the team.
  • Builds Relationships Develops positive relationships: establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience.

  • Drives Change

  • Adapts quickly to changing situations with energy and a positive attitude. Coaches others through change.
  • Shows Courage A confident leader; willing to take on challenging assignments. Acts in accordance with beliefs and deals with conflict quickly and in a positive manner.

About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It's a place that's meant for you.

Job Title: Operations Supervisor

Location: Algonquin, IL, United States

  • 800 S Randall Rd

Job ID: 1056047

J.C. Penney Company Inc.

Plano, Texas


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Party City Supervisor Full Time

Party City

Posted 2 weeks ago

VIEW JOBS 1/11/2020 12:00:00 AM 2020-04-10T00:00 Job Description JOB SUMMARY: Under the supervision of the General Manager, directs Associate activity to provide efficient high quality customer service and achieve retail sales targets through a well-trained and motivated staff. Adheres to all Party City policies and procedures ESSENTIAL JOB FUNCTIONS: Performs supervisory and administrative duties Performs director on duty (DOD) responsibilities as required Responsible for opening and closing store procedures Adheres to all standard operating procedures, policies and Best Methods Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits Authorizes register functions including post voids, returns and associate discounts Reviews and responsible for all corporate communications applicable to their assigned zone Assists in merchandising procedures Responsible for maintaining assigned zone Sets and maintains MPP, plan-o-grams and other merchandise directives Assists with execution of company data integrity process Delivers exceptional customer service through personal contact with customers Interacts with and assists customers Processes balloon orders Handles Personalization Studio orders Supports new hire training and ongoing development of current associates Reviews and understands financial data to support driving profitable sales Assists in receiving and stocking procedures; Unloads merchandise from trucks Checks in shipments Stages merchandise for the sales floor Works out merchandise Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the General Manager, as dictated by store needs. Job Requirements KNOWLEDGE SKILLS & ABILITIES: Physical Requirements; Lift, push, pull 25 lbs, Frequent kneeling, bending and stooping, Climb ladders, Standing entire shift Minimum qualifications; High School Graduate or equivalent, Prior supervisory experience is preferred Party City Algonquin IL

Operations Supervisor

JC Penney