Operations Supervisor

Join us for this incredible opportunity to be part of our team as an Operations Supervisor at Hyatt Place Madison/Downtown located just a few blocks to University of Wisconsin-Madison and walking distance to the Wisconsin State Capitol. Not only will you be part of an amazing team, but you'll get to be part of a company that has been named to Fortune 100 Best Companies to Work For list for a whole decade now!

Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. And you are the key to bringing it to life.

This position will primarily oversee the Housekeeping department but will also oversee the Front Desk team on occasion. Schedule will vary weekly based on occupancy. Must have open availability.

Responsibilities include but are not limited to the following.

• Oversee the performance and cleaning standards of assigned housekeepers.

• Fulfill Room Attendants duties as needed.

• Assist and supervise staff.

• Complete morning assignments for housekeepers and housemen.

• Prioritize and direct work of staff.

• Responsible for the training of employees.

• Update room statuses throughout the day on the hotel computer system.

• Responsible for the care and cleanliness of all areas of responsibility.

• Evaluate performance of staff.

• Report deficiencies and maintenance requirements.

• Maintain schedule of all weekly/monthly special projects.

• Remain alert, courteous and helpful to guests and co-workers at all times.

• The ability to communicate, write and speak English.

• Perform other related duties as requested by Assistant GM.

• Assist all other departments as needed to ensure the success of the overall operation of the property.

• Any other reasonable tasks as assigned.

Why work for Hyatt?

• 12 Free room nights, Discounted and Friends & Family Room Rates

• Tuition Reimbursement

• Free employee parking or bus pass!

• Paid Holiday's, Vacation, Personal Days

• Discounts at various retailers - Apple, AT&T, T-Mobile, Rental Cars and many more!

• Medical, Dental and Vision Insurance

• Start saving for retirement with our 401k program and company match

• Employee Stock Purchase Plan

• Opportunities for career growth

Our Values: Empathy | Respect | Integrity | Inclusion | Experimentation | Wellbeing

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

• Must have excellent communication skills

• Hotel experience is required.

• Previous supervisory experience highly preferred.

• Must have open availability to work AM/PM shifts, including weekends and holidays.