Operations Supervisor

Operations Supervisor

• Location: Santa Fe Springs, CA
• $60,000 - $72,000 plus bonus

Did you know you can make a positive impact on firefighter health and safety from right here in Santa Fe Springs, CA?

Gear Wash is the largest fully verified Independent Service Provider (ISP) of PPE care and maintenance in the world. As a subsidiary of Fire-Dex, we specialize in advanced cleaning, inspection, repair, alteration, and equipment customizations for first responders. During a firefighter's line of work when their uniform gets dirty or needs repaired it gets given to us take care of! What a purposeful line of work to be in!

Join our dynamic team as we expand our business operations in California!

We are currently seeking a qualified Operations Supervisor to lead our new Santa Fe Spring location, with opportunities for growth and leadership in our expanding California operations. This will be our 11th location across the United States. If you possess strong leadership experience in manufacturing or production, excellent communication skills, and want to join a growing organization serving those who serve, you should continue reading! We offer competitive salaries, comprehensive benefits packages, and the chance to be part of a purpose-driven industry. Read on for more details about the role and our robust benefits package.

Responsibilities Include:

• Maintain Work Order productivity throughput using defined standards and goals

• Assist in employee hiring and onboarding

• Coach, and supervise employees

• Influences the culture of the location and drives morale events for creating a positive working environment

• Ensures effective employee relations, creating a fun, yet highly effective work environment

• Monitor performance, offer constructive feedback, and implement strategies to continuously improve individual and team effectiveness

• Monitor employee attendance and resolve employee issues

• Works closely with Gear Wash Business Development team to grow and add new accounts, including managing expectation and communication with customers. May visit customers as need

• Monitor and measure employee productivity according to Management standards

• Identify, document and implement efficiency standards

• Maintain and update written company process and procedure guide for all controls according to company and industry standards

• Applies and enforces policies related to operational standards, job performance, human resources, company values and safety

• Continuously review and update policies to align with evolving business needs and legal requirements, reinforcing a foundation of trust, fairness, and integrity within the organization

• Troubleshoot and resolve semi-complex problems and make quality decisions in a timely manner

• Maintain equipment per company schedule and develop working knowledge for general repair

• Develop strong working knowledge of PPE service ledger tracking system

• Lead process of successful completion of company's annual third-party verification program

• Supports the organization in the development and execution of operational strategies

Hours of Operation, Monday through Friday:

• 6:30 AM - 3:00 PM

Qualifications:

• High school diploma, GED or equivalent required

• Bachelor's degree in Operations, Engineering, Business Administration or related field is preferred

• Bilingual in Spanish is preferred. Bilingual proficiency ensures effective communication with Spanish-speaking employees and customers

• Previous successful manufacturing or production leadership experience

• Active leadership experience and familiarity with lean manufacturing and ISO standards

• Valid drivers' license with a good driving record

• Highly skilled in Microsoft applications, especially Word, Excel and Outlook and ability to learn new software programs and systems

• A skilled communicator and collaborator, proficient in engaging with all levels of the organization and external customers verbally and in writing. Demonstrates teamwork and professionalism, achieving results through collaboration while also being proactive. Effectively exchanges information through various mediums, ensuring accurate message conveyance and comprehension

• Possesses characteristics of servant leadership

• Strong sense of urgency, follow-through, and diligence, including meeting deadlines and have the ability to remain organized with and keep track of multiple sources of information and data

• Possess a solutions-focused mind-set

• Possess strong problem-solving skills, including the ability to deal with problems involving several concrete variables in standardized situations

• Efficient with multi-tasking and managing multiple priorities, including being productive while handling re-directions and interruptions, based upon business needs

• Being flexible and accommodating

• High attention to details

• Maintain a stationary position for extended periods when required and navigate within the workspace to manage tasks. This role may involve standing for significant durations during the workday

• Safely transport, adjust, and position equipment and materials weighing up to 50 pounds, as necessary for operational requirements. This includes the ability to grasp, move, and manage gear with precision and care

Benefits Include:

• Weekly direct deposit pay

• Profit sharing bonuses based upon company success

• Health, dental, and vision insurance

• Paid time off starting after 90 days

• Paid parental leave

• Life insurance, 401(k) with matching, EAP for entire family, discount programs and other perks

• Feel good about your work and industry because it's impactful

More About Us:

• Mission: To serve those who serve

• Our values include fun, integrity, respect, and excellence = FIRE!

• 41 years in business

• Location: Santa Fe Springs, CA

• $60,000 - $72,000 plus site performance bonus

Learn more about our culture and team! Find purposeful work cleaning and repairing firefighter PPE: https://youtu.be/ahI3yYQeCX4

EOE / E-Verify

Gear Wash is an equal opportunity employer to all, regardless of age (40 and over), ancestry, color, disability (physical and mental, including HIV and AIDS), genetic information, gender identity and expression, marital status, medical condition, military or veteran status, national origin, race (includes traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (includes religious dress and grooming practices), sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, or any other basis protected by law. We are committed to a diverse and inclusive workforce and actively seek to ensure that our hiring and employment practices reflect this commitment.