Fire-Dex Santa Fe Springs , CA 90671
Posted 2 weeks ago
Operations Supervisor
Did you know you can make a positive impact on firefighter health and safety from right here in Santa Fe Springs, CA?
Gear Wash is the largest fully verified Independent Service Provider (ISP) of PPE care and maintenance in the world. As a subsidiary of Fire-Dex, we specialize in advanced cleaning, inspection, repair, alteration, and equipment customizations for first responders. During a firefighter's line of work when their uniform gets dirty or needs repaired it gets given to us take care of! What a purposeful line of work to be in!
Join our dynamic team as we expand our business operations in California!
We are currently seeking a qualified Operations Supervisor to lead our new Santa Fe Spring location, with opportunities for growth and leadership in our expanding California operations. This will be our 11th location across the United States. If you possess strong leadership experience in manufacturing or production, excellent communication skills, and want to join a growing organization serving those who serve, you should continue reading! We offer competitive salaries, comprehensive benefits packages, and the chance to be part of a purpose-driven industry. Read on for more details about the role and our robust benefits package.
Responsibilities Include:
Maintain Work Order productivity throughput using defined standards and goals
Assist in employee hiring and onboarding
Coach, and supervise employees
Influences the culture of the location and drives morale events for creating a positive working environment
Ensures effective employee relations, creating a fun, yet highly effective work environment
Monitor performance, offer constructive feedback, and implement strategies to continuously improve individual and team effectiveness
Monitor employee attendance and resolve employee issues
Works closely with Gear Wash Business Development team to grow and add new accounts, including managing expectation and communication with customers. May visit customers as need
Monitor and measure employee productivity according to Management standards
Identify, document and implement efficiency standards
Maintain and update written company process and procedure guide for all controls according to company and industry standards
Applies and enforces policies related to operational standards, job performance, human resources, company values and safety
Continuously review and update policies to align with evolving business needs and legal requirements, reinforcing a foundation of trust, fairness, and integrity within the organization
Troubleshoot and resolve semi-complex problems and make quality decisions in a timely manner
Maintain equipment per company schedule and develop working knowledge for general repair
Develop strong working knowledge of PPE service ledger tracking system
Lead process of successful completion of company's annual third-party verification program
Supports the organization in the development and execution of operational strategies
Hours of Operation, Monday through Friday:
Qualifications:
High school diploma, GED or equivalent required
Bachelor's degree in Operations, Engineering, Business Administration or related field is preferred
Bilingual in Spanish is preferred. Bilingual proficiency ensures effective communication with Spanish-speaking employees and customers
Previous successful manufacturing or production leadership experience
Active leadership experience and familiarity with lean manufacturing and ISO standards
Valid drivers' license with a good driving record
Highly skilled in Microsoft applications, especially Word, Excel and Outlook and ability to learn new software programs and systems
A skilled communicator and collaborator, proficient in engaging with all levels of the organization and external customers verbally and in writing. Demonstrates teamwork and professionalism, achieving results through collaboration while also being proactive. Effectively exchanges information through various mediums, ensuring accurate message conveyance and comprehension
Possesses characteristics of servant leadership
Strong sense of urgency, follow-through, and diligence, including meeting deadlines and have the ability to remain organized with and keep track of multiple sources of information and data
Possess a solutions-focused mind-set
Possess strong problem-solving skills, including the ability to deal with problems involving several concrete variables in standardized situations
Efficient with multi-tasking and managing multiple priorities, including being productive while handling re-directions and interruptions, based upon business needs
Being flexible and accommodating
High attention to details
Maintain a stationary position for extended periods when required and navigate within the workspace to manage tasks. This role may involve standing for significant durations during the workday
Safely transport, adjust, and position equipment and materials weighing up to 50 pounds, as necessary for operational requirements. This includes the ability to grasp, move, and manage gear with precision and care
Benefits Include:
Weekly direct deposit pay
Profit sharing bonuses based upon company success
Health, dental, and vision insurance
Paid time off starting after 90 days
Paid parental leave
Life insurance, 401(k) with matching, EAP for entire family, discount programs and other perks
Feel good about your work and industry because it's impactful
More About Us:
Mission: To serve those who serve
Our values include fun, integrity, respect, and excellence = FIRE!
41 years in business
Location: Santa Fe Springs, CA
$60,000 - $72,000 plus site performance bonus
Learn more about our culture and team! Find purposeful work cleaning and repairing firefighter PPE: https://youtu.be/ahI3yYQeCX4
EOE / E-Verify
Gear Wash is an equal opportunity employer to all, regardless of age (40 and over), ancestry, color, disability (physical and mental, including HIV and AIDS), genetic information, gender identity and expression, marital status, medical condition, military or veteran status, national origin, race (includes traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (includes religious dress and grooming practices), sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, or any other basis protected by law. We are committed to a diverse and inclusive workforce and actively seek to ensure that our hiring and employment practices reflect this commitment.
Fire-Dex