Operations Supervisor

CVS Health Granada Hills , CA 91344

Posted 2 months ago

Job Description

An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:


  • Work effectively with store management and store crews

  • Supervise the store's crew through assigning, directing and following up of all


  • Effectively communicate information both to and from store management and crews

2.Customer Service

  • Assist customers with their questions, problems and complaints

  • Promote CVS customer service culture. (Greet, offer help, and thank)

  • Handle all customer relations issues in accordance with company policy

and promote a positive shopping experience for all CVS customers

  • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)
  • Maintain customer/patient confidentiality


  • Price merchandise

  • Stock shelves

  • Support the planning, execute the displays, sign and inventory of weekly,

promotional, and seasonal merchandise

  • Support the planning, execute the display and maintenance of off-shelf merchandise

  • Pay Range

The typical pay range for this role is:

Minimum: 16.04

Maximum: 22.00

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications

  • Deductive reasoning ability, analytical skills and computer skills.

  • Advanced communication skills, supervision, and influencing skills

  • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

Experience as a retail supervisor


High School diploma or equivalent preferred but not required.

Business Overview

Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Retail Store Supervisor

Burlington Coat Factory Corporation

Posted 1 week ago

VIEW JOBS 11/28/2022 12:00:00 AM 2023-02-26T00:00 <p>LOCATION 10801 Zelzah Ave Granada Hills CA US 91344</p><p>Overview</p><p>When we think about what it's like to be a Burlington associate, there are elements of our culture that set us apart from the competition. At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!</p><p>Overview</p><p>As a Burlington Store Supervisor, you'll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding organization. Are you a self-starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and partnerships to drive results, this is the right opportunity for you!</p><p>Responsibilities:</p><ul><li><p>Supervises all store functions and associates while in the role of Manager on Duty</p></li><li><p>Maximizes sales results through training, developing and coaching of direct reports</p></li><li><p>Exemplifies &quot;Our Burlington&quot; Core Values - Drive Results, Trust &amp; Respect, Builds Teams &amp; Partnerships</p></li><li><p>Promotes safety for both our customers and associates by adhering to company guidelines.</p></li><li><p>Cultivates a diverse culture based on teamwork and collaboration</p></li><li><p>Reinforces our company Asset Protection strategies to eliminate shortage</p></li><li><p>Assists in recruiting, interviewing, and onboarding new associates</p></li><li><p>Participates in weekly workload planning meetings</p></li><li><p>Drives Community Relations participation through company programs and partnerships</p></li><li><p>Coordinate's meal and break periods and monitors schedule adherence</p></li><li><p>Performs other tasks as assigned by manager</p></li></ul><p>Requirements:</p><ul><li><p>At least 1 year of supervisory experience within an off-price, big box or a specialty environment</p></li><li><p>Strong interpersonal skills with a positive and engaging attitude</p></li><li><p>Ability to work a full-time schedule including nights, weekends and holidays as required</p></li><li><p>Ability to move/handle/lift store merchandise</p></li></ul><p>Burlington Benefits:</p><ul><li><p>Growth Opportunities</p></li><li><p>Competitive Pay</p></li><li><p>Flexible Hours</p></li><li><p>15-30% Associate Discount</p></li><li><p>Medical, Dental, and Vision Coverage</p></li><li><p>Life and Disability Insurance</p></li><li><p>Paid Time Off</p></li><li><p>Paid Holidays</p></li><li><p>401 (k)</p></li></ul><p>You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates are also eligible for paid time off, paid holidays and a 401(k) plan.</p><p>At Burlington we're opening more stores nationwide to provide you with even more locations to enjoy our amazing prices on the brands and styles you love. As we grow, you can too! Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.</p><p>Location US-CA-Granada Hills</p><p>Posting Number 2022-179580</p><p>Address 10801 Zelzah Ave</p><p>Zip Code 91344</p><p>Workplace Type On-Site</p><p>Position Type Regular Full-Time</p><p>Posted Date 7 months ago (4/15/2022 10:22 AM)</p><p>Career Site Category Store Associate</p><p>Position Category Store Supervisor</p><p>Evergreen Yes</p><p>Min USD $18.04/Hour</p><p>Mid USD $20.04/Hour</p><br> Burlington Coat Factory Corporation Granada Hills CA

Operations Supervisor

CVS Health