Operations Supervisor, Currency Services (East Rutherford, NJ)

Federal Reserve Bank East Rutherford , NJ 07073

Posted 12 months ago

What we do:

The Federal Reserve Bank of New York Cash Function has a long history of innovation and leadership as a high volume processor of U.S. Banknotes. The facility utilizes state-of-the-art automation to support operations and controls. The Cash Function pays out and receives deposits of currency from depository institutions (DIs), central banks and other governmental counterparties. Incoming deposits are processed to cull out unfit and suspected counterfeit notes and remaining currency is repackaged for recirculation back to the depository institutions.

The New York Fed is seeking a Supervisor for Currency Services with capability in operations management, process improvement, project management, and risk management and compliance.

Your role as Production Supervisor:

  • Supervise activities of assigned team which may include payments, receipts and/or processing of high value cash shipments to domestic and international depository institutions;

  • Assure high performance, high productivity, efficiency and strong governance;

  • Compile and monitor metrics to ensure operational performance and control objectives meet a high standard;

  • Identify ways to improve business processes and controls and develop solutions;

  • Train, develop and oversee the daily performance of assigned team members;

  • Maintain strong controls, risk mitigation and compliance in a heavily regulated environment;

  • Set clear and consistent performance expectations and providing clear and actionable feedback.

What we are looking for:

  • Bachelor's Degree in Engineering, Operations Management, or related discipline preferred;

  • Approximately 3-6 years of experience in operations management with a background in production parameters, business and cost controls;

  • Experience in a manufacturing or financial services operating environment or another regulated industry;

  • Demonstrated management skills including experience leading and motivating a team in an operations environment;

  • Project management skills and the ability to meet deadlines and drive projects forward;

  • Strong critical thinking skills combined with ability to synthesize data and analysis;

  • Excellent written and verbal communication skills;

  • Strong influencing skills and ability to work collaboratively, especially when dealing with outside stakeholders;

  • Ability and willingness to work overtime.

Please note that mobile submissions may result in loss of information and we recommend applying from a laptop or desktop computer

The Federal Reserve Bank of New York is committed to a diverse workforce and to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.


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Operations Supervisor, Currency Services (East Rutherford, NJ)

Federal Reserve Bank