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Operations Supervisor

Expired Job

Comcast Spectacor, L.P. Cincinnati , OH 45201

Posted 4 months ago

Overview

Under direct supervision from the Operations Manager, performs oversight of event set-up and tear down, custodial, housekeeping, and light maintenance tasks as assigned. Operations Supervisor may receive instructions from the Operations Manager or Director of Operations.

Responsibilities

  • Work from general instructions and specifications.

  • Read and interpret paperwork regarding event specifications.

  • Create weekly labor plans and effectively schedule labor.

  • Coordinate with Operations Manager to continually train staff as needed.

  • Work with Operations Manager and Director of Operations to closely monitor and forecast budget and monthly expenses.

  • Set rooms according to the requested layouts.

  • Oversee staff in the set-up and tear down of a variety of equipment, including, but not limited to chairs, tables, staging, risers, trash cans, dance floors, coat racks, table skirting, carpet, pipe & drape, etc.

  • Oversee staff in the following housekeeping tasks: sweeping, mopping, scrubbing and waxing floors, washing walls, windows, stainless steel, counter tops and woodwork.

  • Oversee replenishment and proper par levels of supplies within financial specifications.

  • Create and maintain a weekly carpet maintenance plan.

  • Use hand tools or small powered equipment applicable to the work being performed.

  • Provide direction to and oversee assignments to full time/part-time staff and on call Housekeeping/Set-Up Workers.

  • Perform facility maintenance tasks as assigned.

  • Report defective equipment, facility damage, areas of the facility requiring cleaning and incorrect or improper set-ups to supervisors in a timely manner.

  • Communicate clearly and concisely in the English language, both orally and in writing.

  • Perform other duties as required.

Qualifications

Knowledge Of:

  • Proper use and maintenance of hand and power tools related to job functions

  • Applicable safety rules and procedures

  • Customer Service practices

Ability To:

  • Work from general instructions and specifications, with minimal supervision.

  • Perform general labor related tasks in a safe and efficient manner.

  • Grasp, hold, bend and twist a wide range of tools, equipment and materials.

  • Operate a wide variety of equipment including vans, pick-up trucks, forklifts, high-lifts, floor scrubbers, and other vehicles as required.

  • Provide directions to others.

  • Maintain a calm demeanor while providing corrective feedback to team members during stressful and/or time sensitive situations.

  • Work effectively in a service oriented environment subject to frequently changing priorities.

  • Assess organizational needs of work group to meet demands of a given task or goal.

  • Communicate clearly and concisely in the English language, both orally and in writing.

  • Adapt communication style and delivery to suit a wide variety of workers.

  • Establish and maintain effective working relationships with staff, contractors and facility users.

  • Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days.

PREFERRED QUALIFICATIONS:

Experience:

  • Must be at least 18 years of age

  • Two (2) years of increasingly responsible experience in housekeeping or event setup in a convention center, hotel, sports venue or other public assembly facility, with at least one (1) year of supervisory responsibility

  • Proficient knowledge of Word, Excel, and Outlook; training on industry specific software will be provided.

Education / Training:

  • High school diploma or equivalent GED
  • Possession of, or ability to obtain, a current CPR certificate

Licenses or Certificates:

  • Possession of or ability to obtain forklift certification.

  • Possession of, or ability to obtain a Ohio driver's license

SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER


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Operations Supervisor

Expired Job

Comcast Spectacor, L.P.