Operations Supervisor - Jefferson, GA

Benore Logistic Systems Jefferson , GA 30549

Posted 3 weeks ago


Primary function of the position is the proper execution of the assigned daily operation in a safe and efficient manner while achieving the goal of profitability. This position will support in the development, monitor and management of the assigned company assets of tractors, trailers, drivers, and facilities

Job. This position will help in the building, development, and maintaining of existing and new customers as well as third party resources.

The position requires professional communications, exceptional computer and leadership skills. This position's accountabilities may include (but not limited to) driver, dispatch, safety, and equipment management. Position represents the company in a positive image with employees, customers and the community; always performing in a safe and ethical manner.


? Manage the daily accountability of assigned company employees including clerical staff, DOT assigned drivers, and warehouse personnel as it relates to time management, DOT compliance, OSHA, C-TPAT, operations, equipment usage, facilities, company policies, and the discipline of the same.

? Update key transportation software database files with customer, EDI, carrier, vehicle, and driver information.

? Ensures proper chain of communication to and from co-workers, carriers, customers, shippers, suppliers notifying the supervisor or manager on duty ensuring prompt escalation of service issues or safety related concerns to team for resolution.

?Ensures the daily execution of the assigned drivers for the success of assigned routes including route direction, route paperwork, asset readiness and assignment of equipment, route performance, and any specific customer related requirements or directions to the driver.

? Coordinates and ensures training of the assigned employees to their responsibilities and expectations of their job to meet or exceed service and safety goals.

? Administers and/or supports the enforcement, review, reporting and compliance of Hours of Service (HOS) and driver logs in accordance with DOT Regulation and company policy in coordination with the Compliance Department and Operations Manager.

? Ensures the proper time-management of drivers for the productivity and profitability of the company. Responsible for proper reporting/investigation of time discrepancies and coaching drivers on the same and reporting to the Operations Manager and Human Resource Department.

? Supports in the monitoring of KPI and Productivity goals for assigned drivers as established by the Company; assists in coaching drivers to success

? Completes Ride-Alongs with assigned drivers to capture data on driver performance, driver safety checks, route usage, route time-lines, route optimization, and customer service to better optimize service and fleet use.

? Assists in the timely investigations of Incidents, Workplace Injuries, and Accidents of assigned drivers and coordinates with the DOT Manager and/or Director of Compliance to ensure Accident Investigations are in compliance with State and Federal Regulations and Benore company policies and procedures.

? Responsible for the proper and efficient use of technology for all assigned employees along with the

required forms and documents to be completed in a timely manner.

? Reviews for accuracy, and compiles hours data (e.g. for customer-based employees),assigned

employee?s time and attendance records and coordinates Time Off requests (Vacation/Sick/Bereavement)

? Participates and supports the Talent Acquisition Department in the driver hiring processes (e.g.

interviews, road-tests, skills and evaluation of demonstrated performance, etc.)

? Supports and participates in the employee engagement programs with the Operations Manager and

appropriate BLS departments.

? As assigned, leads or supports in the investigation, counseling, discipline, or terminations of an assigned

employee with the Operations Manager, Human Resources Department and/or Compliance Department.

? Responsible for the completion, execution and submission of Performance Reviews for assigned

employees Responsible for the efficient and proper submission of payroll for assigned drivers;

coordinates with the payroll department or designee in the completion of payroll submission, payroll issue

resolution and payroll distribution.

? Investigates and reports all theft including customer products, company inventory and time card abuse

to the Operations Manager, Human Resource Department and/or Compliance Department.

? Coordinates the set up and monitoring tractor/trailer maintenance and roadside breakdowns in

coordination with the Operations Manager and the company maintenance department.

? Maintains favorable relationships with leasing companies and repair vendors in coordination with the

maintenance department; challenges must be reported to the Operations Manager immediately.

? Complete daily yard checks and equipment inspections as assigned by Operations Manager.

? Assists in the credential validation of drivers (e.g. obtain a copy of driver license)

? Professionally communicate with customers and vendors for the terminal.

? Supports in the management and security of the terminal, including building, security systems, lighting,

grounds, maintenance, janitorial, lot maintenance, and monitoring of supplies, etc.

? Required to attend and complete all company development, safety and compliance training, and mentor

and train employees in adherence to DOT, OSHA, C-TPAT, CSR, and BLS policies and procedures.

? Strict adherence to CTPAT best practices.

? Follows all workplace processes and standards in support of the ISO-9001:2015, ISO 14001:2015, and

OHSAS 18000:2007 Quality certification programs.

? Other duties as assigned


Responsibilities to include clerical, warehouse, cross dock, switchers and DOT drivers (as assigned):

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Responsibilities include training and assignment of drivers; employee performance reviews and discipline

of employees, investigations and addressing complaints; resolving problems. Assists in the interviewing

and hiring process for new employees.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential



Bachelor Degree in management, transportation or a related field is preferred or combination of

Associates Degree and 4 years of experience with a reputable transportation provider in an operation,

logistics, or terminal management role.


Must possess strong interpersonal skills. Must demonstrate good communication skills both written and

oral. Must be able to manage multiple tasks, projects, problem solve at a high level and work in a fastpaced

environment. Must possess excellent personal computer skills and having working profiency of

transportation software which includes TMW, Peoplenet, Speedguage, Rand McNally, Inventory in

Motion (IIM), PCMiler, Time Clock Management (TCM), TracKing, Skybitz and SSRS reporting, etc.

Must also be proficient in Microsoft Office products software i.e.; Word, Outlook, and Excel. Knowledge

of transportation fleet models. Knowledge in Federal Motor Carrier Safety Regulations and CTPAT.


Ability to read and interpret documents such as safety rules and regulations, operating and maintenance

instructions, and procedure manuals. Must have ability to write routine reports and correspondence and

to communicate effectively using the telephone, Fax, E-mail etc. Ability to speak effectively before

groups of customers or employees of organization.


Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common

fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.


Ability to solve practical problems and deal with a variety of concrete variables in situations where only

limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral,

diagram, or schedule form.


A driver?s license required or Class "A" CDL preferred with a clean driving record. Supervisors with

valid Class "A" CDL licenses will from time to time be required to assume professional truck driving

duties in support of company operations. Forklift certification preferred


The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; sit; use hands to

finger, handle, or feel; and talk or hear. The employee must occasionally lift and/or move up to 25

pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to

adjust focus. Ability to climb steps to enter into and out of a tractor, switcher, or trailer.


The work environment characteristics described here are representative of those an employee encounters

while performing the essential functions of this job. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be temporarily located at the customer?s site

and occasionally be exposed to outside weather conditions. Duties of this job are performed in an open

office environment where the noise level in the work environment is usually quiet. Occasional travel is a

requirement for this position

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Operations Supervisor - Jefferson, GA

Benore Logistic Systems