DUTIES AND RESPONSIBILITIES:
The Operations Supervisor will direct and manage the workflow in their assigned department through a staff of Clerks, Hourly and Temporary Associates. The Operations Supervisor establishes daily production goals for their assigned department and monitors all quality standards to improve performance and maintain service to our customers.
Must comply with all EH&S regulations for the protection of the environment and maintain safe working conditions.
Policies, procedures, and work instructions must be adhered to for quality assurance and customer satisfaction.
Assist in the design and development of distribution processes to include quality, safety, cost reduction and operations to support process improvement.
Participates in root cause analysis to identify problems and recommend changes.
Monitors production standards and develops programs to improve productivity.
Assists in training employees on distribution processes and equipment.
Assists the Operations Manager in problem resolution relating to production, standard operating procedures, safety and quality.
Evaluates hourly associates and provides feedback regarding job performance and expectations in a timely manner.
May serve on cross-functional teams.
Performs other duties as assigned
Ability to lead and foster a team environment, utilizing excellent verbal and written communication skills.
Ability and willingness to work alternative shifts as required.
Intermediate computer skills including Microsoft Office applications including Word, Excel, and Outlook.
Strong interpersonal and communication skills, both internal and external.
Ability to interface with all levels of the organization in a professional manner
Must have working knowledge of SAP/WMS and understand workflow processes and procedures.
Ability to handle the pressure of deadlines, coupled with frequent interruptions.
Bachelor's degree preferred or equivalent work experience
Prior multi-shift distribution center experience
Technical skills in logistics processes and methods to include flow, cost efficiency, engineered standards, equipment, safety and quality.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled