Operations Strategy And Analytics Lead, Vice President

Union Bank, N.A. Walnut Creek , CA 94596

Posted 1 week ago


Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018) with total assets of over $2.9 trillion (106.2 (JPY) as of March 30, 2018) and 150,000 colleagues in more than 50 countries. In the U.S., we're 13,000 strong, working together to positively impact every customer, organization, and community we serve. At Union Bank, we aim to be the premier and most-trusted West Coast bank, serving customers with high-touch, local delivery and global capabilities as we leverage our rich, 150-year history. This is all part of our inclusive, high-performing culture supported by competitive Total Rewards, including our cash balance pension plan. Join a team that's working to fulfill its vision to be the world's most trusted financial group.


The Operations Strategy and Analytics Lead is responsible for serving as an operational leader. This role is focused on using process optimization, data analytics, and reporting to drive performance. The role's mission is to synthesize disconnected streams of thought into a cohesive understanding of what the problem is, what the data means, what the product needs, what users are motivated by, and where the impact could be. This role will explore data using quantitative analytics across large datasets and apply the learnings into the product landscape.

Major Responsibilities:

  • Develop strategy and process optimization.

  • Create and manage the operational analytics infrastructure for assigned line of business.

  • Research and create ad-hoc analysis to support product priorities.

  • Manage and prioritize multiple initiatives while working across multiple teams.

  • Create and present findings and recommendations to Sr. Leadership.

  • Develop and manage operational processes.

  • Build and create reporting to support areas of ownership.

  • Create strong relationships with multiple operational execution teams.

  • Work closely with the Credit Risk and Second Line of defense fraud teams in development, approval and implementation of strategy.


Education, Licensure, Years of Experience, and Type of Work Experience

  • 5+ years' experience in financial services, with demonstrated experience in developing and executing strategy.

  • Knowledge of data sources and tools available.

  • Strong analysis and reporting skills, and prior experience in SQL and/or SAS.

  • Experience working with and well-versed in compliance requirements.

Knowledge, Skills, and Abilities

  • Ability to make decisions independently.

  • Ability to work in small teams and maximize team effectiveness.

  • Enthusiasm, drive, and a passion for helping people.

  • Ability to continually engage team in developing best practices in the performance.

  • Proficiency with Microsoft Office products (Excel, Word, Outlook, Power Point).

  • Excellent organizational and leadership skills.

  • Strong oral and business writing communications and interpersonal skills.

  • Strong analytical/problem- solving skills, attention to detail/accuracy, and flexibility in work assignments.

  • Ability to work well with others to overcome obstacles and problems in a changing environment.

  • Time management skills and ability to priority your work flow effectively.

  • Excellent project management skills and ability to manage multiple projects concurrently.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

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Operations Strategy And Analytics Lead, Vice President

Union Bank, N.A.