Operations Specialist

Syracuse University Syracuse , NY 13201

Posted 1 week ago

The Operations Specialist will Lead the Academic Coordinators in the Newhouse School's Academic Department Chair's Suite. This position will also serve as supervisor to the other Academic Coordinators and Office Coordinator in that office.

Qualifications

  • Bachelor's degree or an equivalent combination of education and working in an academic/administrative environment is required.

  • Three (3) plus years of progressively responsible experience in a team environment with recognized skill in supervising or leading people.

  • Knowledge of University organization, policies, and procedures preferred.

  • Must be able to interact with high level media professionals, alumni, administrators.

Job Specific Qualifications

  • Demonstrated ability to lead a team. Excellent oral and written communications skills, interpersonal and organizational skills, with strong attention to detail is needed.

  • Ability to prioritize multiple projects with similar deadlines required.

  • Ability to meet deadlines, analyze resources, change priorities and work effectively with a wide variety of constituents required.

Responsibilities

  • Oversee day-to-day operations of departmental and program business requiring considerable independent judgment, discretion, and confidentiality in a high pressure, high volume, fast-paced work environment.

  • There is extensive and intensive contact with students and faculty, and a large amount of collaboration with various staff and departments from within the Newhouse School as well as various offices around SUs campus. Includes event management for main campus and off-campus departmental special events including numerous high profile alumni and special guest speaker visits throughout the year. Workshops, symposiums, conferences, forums, competitions, field trips, benchmark trips, alumni receptions, summer bootcamp, Convocation activities, and all other activities of the department. Includes all details relating to travel, scheduling, itineraries, catering, publicity, legal/policy implementation, publications, and event management. Requires evening and weekend hours as needed, and some off-site travel.

  • Provide administrative leadership and support to the entire Academic Chair Suite team: department chairs, academic and office coordinators, and work study students.

  • Provide coaching, mentoring, training, and problem solving with a focus on awareness and understanding of diverse personalities and work objectives.

  • Collaborate with direct reports to set meaningful performance objectives.

  • Manage administrative policies and procedures.

  • Ensure timesheets are submitted weekly and approved by payroll deadlines. Monitor requested time off and ensure coverage.

  • Manage various departmental activities that may vary semester-to-semester or year-to-year and may include assessment and/or accreditation data gathering and reporting; Supporting faculty searches and department(s) efforts in recruiting new faculty and adjunct members (creating online job search, researching/placing advertising, outreach/diversity tracking, coordinating interview process, providing hospitality for candidate while on-campus, reimbursement for out of pocket expenses occurred, assisting with re-location and budgetary questions and procedures; Providing assistance to Newhouse student organizations and associations, including membership application materials, booking accommodations for guest speakers events, room reservations, and publicity. Facilitates student entries for student award submissions to national award programs. Facilitates student entries for internship submissions for official national and international departmental internships (Olympics, Dubai, NYC, Los Angeles, etc.).

Physical Requirements

Not Applicable

Tools/Equipment

Not Applicable

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.


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Operations Specialist

Syracuse University