Operations Specialist - S

H&R Block, Inc. West Point , MS 39773

Posted 2 months ago

Job Description:

JOB SUMMARY

The Operations Specialists - Seasonal is responsible for non-systems duties such as delivering supplies/materials to offices, basic maintenance repairs and assisting with annual set up/closing of offices.

Duties and Responsibilities:

  • Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, minor low voltage electrical work and repairing broken items. If the task is complex and requires a certified technician to complete the repair, the District Operations Coordinator (DOC) will be notified.

  • Delivery, transfer and basic set up of office technology (i.e., hardware setup).

  • Delivers supplies and materials to and from tax offices.

  • Assist with the annual set up and closing of seasonal tax offices including setting office to planogram, ensuring offices cleanliness and office meets overall brand standards.

  • Attend training required for the position.

  • Confirm that the office is properly secured when leaving the office after hours.

  • Other duties as assigned by the District Operations Coordinator, or in partnership with other managerial staff.

MINIMUM REQUIREMENTS

Education:

  • Completion of a high school diploma or equivalent

Skills and Experience:

  • Basic reading skills

  • Knowledge of Outlook, and other web based programs

  • Ability to drive a motor vehicle and possess a valid driver's license and adequate insurance as required by state law. Also must have a good driving record.

  • Must be able to work independently.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Operations Trainer II

West Asset Management, Inc.

Posted 4 days ago

VIEW JOBS 11/14/2019 12:00:00 AM 2020-02-12T00:00 Intrado is looking for an Operations Trainer to join its team. This position will work with managers and stakeholders to assess training needs and provide solutions to increase employee capability to drive business success, customer satisfaction and employee development. Essential Duties: * Analyze client needs and performance expectations, observe client training sessions, review client specific software, and gather all client training materials * Alongside management and stakeholders, conduct regular monitoring of agents, review quality data and CSAT results for opportunities to drive business and / or customer experience * Lead in the analysis, design, and development or updating of web-based or multimedia training programs ensuring adherence to departmental policies and procedures. * Provide recommendations for, and assist in, updating training materials as necessary in a timely and accurate manner, proofreading, and distributing the materials according to departmental procedures * Respond to problems escalated to employee's level, meeting or exceeding SLA's * Establish and maintain a professional relationship with customers, stakeholders and peers. Minimum Qualifications Applicants for this job will be expected to meet the following minimum qualifications. Education Bachelor's degree required from an accredited college or university with major course work in education, communication, learning/development, organizational development, or a related field is required. Equivalent work experience in a similar position may be substituted for educational requirements. Experience * Minimum of two years of training or education experience required preferably in technology-based industry * Minimum two years technical teaching or training experience in a corporate environment preferred Other * Intermediate knowledge in MS Word, Excel, and PowerPoint required * Basic knowledge of e-learning development or web development required * Basic knowledge of adult learning concepts, training development techniques, and best practices required * Knowledge of LMS, virtual training platforms, and publishing software (Adobe Presenter, Captivate) preferred * Fluency in Spanish (Bilingual Trainers Only) Intrado is connecting people and ideas. We are delivering on their potential. We are improving the way we work and live. At Intrado, we are dedicated to delivering and improving upon new channels, new capabilities and new choices for how businesses and consumers collaborate, connect and transact. We develop technology-enabled communications that change the way we work and improve the way we live. We are a collective effort of enterprise and individuals, of communities and customers, of partnerships and families. We are the sum of our entire network – based on the four pillars of trust, innovation, collaboration, and execution and the hard work of people who share our vision. We are at the core of a technology and communications engine that is changing the world. We Connect. We Deliver. We are Intrado. Equal Opportunity Employer/Veterans/Disabled The position will be posted at least a minimum of 7 days and then until it is filled Don't forget to join our online talent community and "Like" Intrado Careers on Facebook to receive updates about exciting opportunities and network with other Intrado employees! West Asset Management, Inc. West Point MS

Operations Specialist - S

H&R Block, Inc.