About The Opportunity
We're Grubhub, the nation's leading online and mobile food ordering company. Since 2004 we've been connecting hungry diners to the local restaurants they love. We're moving eating forward with no signs of slowing down.
With more than 85,000 restaurants and over 15.6 million active diners across 1,600 U.S. cities and London, we're delivering like never before. Incredible tech is our bread and butter, but amazing people are our secret ingredient. Rigorously analytical and customer-obsessed, our employees develop the fresh ideas and brilliant programs that keep our brands going and growing.
Long story short, keeping our people happy, challenged and well-fed is priority one. Interested? Let's talk. We're eager to show you what we bring to the table.
Grubhub Hiring Open House Dates:
Do you excel at multitasking and solving problems? Are you energetic, well-spoken, and dynamic? Are you hungry to learn more about the intersection of food and technology?
Come work as a Operations Specialist in Grubhub's rapidly growing Philadelphia office, located near Penn Treaty Park! As an Operations Specialist, you are responsible for ensuring consistent execution of day-to-day operations of your respective area, focusing on monitoring delivery orders and ensuring timely delivery.
We are actively seeking motivated individuals on a full-time basis, who have the drive and desire to succeed in a team environment to join us in solving tough problems while delivering exceptional customer service. Through it all, your ability to solve problems, manage order level execution to ensure on-time delivery and effectively communicate with drivers and restaurants while utilizing technology will make you successful in this role.
Grubhub offers a competitive hourly rate, quarterly performance-based bonuses, 401K, health benefits, Paid Time Off, and free Grub. Work schedules are fixed and provided with job offers; we have various start times and days available, so come talk to us and find a fit for your life.
If you want to hear more, please come meet us at our Hiring Open House!
Our address is 1341 North Delaware Philadelphia, Pennsylvania 19125
Come prepared to interview with our hiring managers. Bring copies of your resume!
Please arrive 30 minutes before the end time for that day in order to be considered for an onsite interview
We look forward to seeing you!
Some Challenges You'll Tackle
Manage order level execution to ensure orders are delivered on time
Identify and solve problems; diagnose issues in a data-driven manner and implement solutions.
Effectively communicate with drivers, restaurants, and diners to ensure efficiency and accuracy in deliveries
Utilize technology and use of multiple software systems to assist drivers in finding the best routes
You Should Have
The ideal candidate must have demonstrated the ability to complete tasks in an organized manner, while paying close attention to details. In addition, the position is ideal for someone who is driven to succeed in a fast paced, varied environment and who has the ability to anticipate and adapt to difficult situations.
Skills / Qualifications:
High School Diploma or GED required
Customer Service Experience-friendly, positive, can handle difficult situations
1-2 years Delivery or Operations Experience preferred
Dispatch experience and knowledge is preferred
Prioritizing multiple tasks and strong attention to detail is a must
Excellent written and verbal communicator and leadership ability
Proficient knowledge of Google products
And Of Course, Perks!
Full time employees are eligible for the following benefits
Medical, Dental, Vision and other voluntary benefits
401K plan with guaranteed match
Employer Paid Life Insurance and Short Term Disability Benefits
Paid Time Off & Holiday Pay
Never go hungry! We provide weekly Grubhub/Seamless credit
Company-Wide Initiatives encouraging innovation, continuous learning and cross-department connections
We deliver favorites every day. Join us as we move eating forward.
Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to TalentAcquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.