Operations Specialist - Claims

Ecmc Group Minneapolis , MN 55415

Posted 3 months ago

Choosing a career with ECMC Group means joining a nonprofit corporation with a mission to help students succeed. With a vibrant mission and values, great benefits, and strong community involvement, ECMC Group companies are an ideal team to join.

Job Summary:

Under direct supervision, performs claims and documents per procedures and regulatory requirements.


  • Reviews default and specialty claims for regulatory compliance

  • Verifies loan/claim information on the in-house system for completeness and accuracy

  • Writes return or denial letters to the lender/servicers

  • Scans and indexes claim documents to imaging system

  • Prepares documents for imaging

  • Complies with all ECMC Group Policies

  • Performs other duties as assigned


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • High School or GED
  • 2+ year office/business clerical experience



  • Basic math skills

  • Must be detail-oriented

  • Effective written and verbal communication skills

  • Basic knowledge and skills working in a computer based office suite environment; Microsoft Windows or Mac Office

  • Demonstrated analytical skills with the ability to analyze, identify, and solve problems using sound judgment. Knows who to involve and takes appropriate action

  • Displays and promotes high standards of ethical conduct and behaviors consistent with organizational and government standards


  • 1 year claim review experience

  • Demonstrated data entry/typing skills

  • Ability to consistently carry out job responsibilities


  • Reports to (title only) Mgr Claims

  • Direct Reports (titles reporting to this position) N/A


Office: Work is normally performed in a typical interior/office environment that requires normal safety precautions (such as in typical office or administrative work).


Sedentary work: Job involves sitting most of the time; walking, lifting, bending, standing etc. may be minimally required.


Rarely if at all less than 10% of the time.


  • Required to work normal hours to successfully perform the job responsibilities

  • The noise level in the work environment is usually quiet to moderate


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Operations Specialist - Claims

Ecmc Group