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Operations Representative/Senior Operations Representative

Expired Job

Teco Energy/Peoples Gas Farmington , NM 87401

Posted 3 months ago

Why Join New Mexico Gas Company?

Based in Albuquerque, New Mexico Gas Company manages more than $1 billion of assets, including 12,000 miles of natural gas pipeline in a service area that covers 6,501 square miles, operates in 23 of the 33 counties in the state and supplies 60 percent of the population of New Mexico.

The ability to serve our 520,000 customers is rooted in the commitment of 700 employees across New Mexico. As we grow, we're excited to welcome new team members who are committed to our purpose, values and our approach to business. Our ever-changing company is creating exciting opportunities for our workforce and the communities where we operate.

New Mexico Gas Company is proud to be an affiliate of Emera, Inc., one of the 20 largest energy companies in North America with $29 billion in assets, more than 7,400 employees and 2.5 million customers in Canada, the United States and the Caribbean.

By joining the NMGC family, you can count on a safety-focused work environment, competitive pay and benefits and opportunities for training and personalized development to ignite your career.

Title: Operations Representative/Senior Operations Representative

Company: New Mexico Gas Company

Location: Farmington

State and City: New Mexico - Farmington

Shift: 8 Hr. X 5 Days

This position will be open to Internal and External applicants and will close on Sunday August 26th, 2018.

The Operations Representative position pays between $15.78/hr to $19.73/hr and the Senior Operations Representative position pays between $22.07/hr and $27.59/hr. Both levels are based on skills, experience and education of the successful candidate.

Preferences

Meter reading experience a plus.

Successful candidate must be able to responde to emergency calls within 30 minutes of the desired posting location.

Operations Representative

SUMMARY:

Under general supervision, performs a wide variety of operations duties, not limited to one particular department or functional group.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Performs meter-reading activities, mapping, and drafting duties

Performs leak survey functions, including annual transmission and distribution system surveys and public building inspections

Performs credit and collection duties including checking payments, preparing and delivering notices, and disconnecting service for nonpayment of charges

Performs customer service functions, including cashiering and answering customer inquiries

Performs limited field service work, including connects, disconnects, and leak investigation in accordance with qualifications

Performs distribution/transmission construction, maintenance, installation and emergency response

Performs limited measurement functions, including changing charts and pressure surveys

Investigates requests and prepares measurement and cost estimate data for work orders through contact with customers, contractors, government officials, and field inspection

Performs line-locating requests

Performs storekeeping and warehousing duties including document and report processing, receiving and issuing supplies, and posting receipts and issues

Obtains or prepares necessary permits, right of way easements, maps, extension agreements and other official and related documents as needed

Investigates and prepares cost estimate data for sale orders involving construction and related activities

COMPETENCIES:

Working knowledge of various operations functions, policies, and procedures, including, but not limited to: credit and collections, customer service, meter reading, line locating, construction and maintenance, service work, leak survey, and measurement

Working knowledge of techniques in gas distribution and New Mexico excavation law

Basic knowledge of accounting principles

Ability to operate various construction and maintenance, line locating and leak detection equipment

Ability to read maps, drawings, and gas meters

Ability to plan and organize work projects

QUALIFICATIONS

MINIMUM EDUCATION AND/OR EXPERIENCE:

High school diploma or GED with one to three years of experience, or equivalent combination of education and/or experience related to the discipline.

CERTIFICATES, LICENSES, REGISTRATIONS:

Must be able to obtain and maintain all applicable Operator Qualifications (OQs).

Must at all times possess a valid driver's license and meet the acceptable driving record requirements of the Company.

Depending upon position and/or geographic location, may be required to possess a valid commercial driver's license and meet the acceptable driving record requirements of the Company.

Depending upon position and/or geographic location, may be required to possess a Journeyman Gas Fitter's License.

COMMUNICATION SKILLS:

Ability to read and comprehend simple instructions, short correspondence, and memos

Ability to write simple correspondence

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Ability to apply concepts of basic algebra and geometry

COMPUTER SKILLS:

Ability to use appropriate job-related software

ANALYSIS AND PROBLEM-SOLVING ABILITY:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

PHYSICAL DEMANDS:

Regularly required to stand and/or walk up to 2/3 of the time. Manual dexterity and the ability to stoop, kneel, crouch, and bend.

Must frequently lift and/or move up to 80 pounds. Exposed to outdoor weather conditions. May be required to work around toxic fumes or chemicals with proper safety equipment. Vision requirements include close vision, distance vision, color vision, peripheral vision, and depth perception.

WORK ENVIRONMENT:

Field/Warehouse/Office environments. May be required to respond to emergencies at various hours and work overtime and/or be on-call as needed. May be required to work at various job sites and locations for extended periods.

Senior Operations Representative

SUMMARY:

Under limited supervision, performs a wide variety of complex operations duties, not limited to one particular department or functional group.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Performs meter-reading activities, mapping, and drafting duties

Performs leak survey functions, including annual transmission and distribution system surveys and public building inspections

Performs credit and collection duties including checking payments, preparing and delivering notices, and disconnecting service for nonpayment of charges

Performs customer service functions, including cashiering and answering customer inquiries

Performs field service work, including connects, disconnects, and leak investigation

Performs distribution/transmission construction, maintenance, installation and emergency response

Performs limited measurement functions, including changing charts and pressure surveys

Investigates requests and prepares measurement and cost estimate data for work orders through contact with customers, contractors, government officials, and field inspection

Performs line-locating requests

Performs storekeeping and warehousing duties including document and report processing, receiving and issuing supplies, and posting receipts and issues

Obtains or prepares necessary permits, right of way easements, maps, extension agreements and other official and related documents as needed

Investigates and prepares cost estimate data for sale orders involving construction and related activities

Prepares various documents and reports in relation to the duties assigned

COMPETENCIES:

Thorough working knowledge and practical experience in all operations functions, policies, and procedures, including, but not limited to: credit and collections, customer service, meter reading, line locating, construction and maintenance, service work, and measurement

Working knowledge of techniques in gas distribution and New Mexico excavation law

Ability to recognize potential and immediate hazards and act in emergency situations

Ability to operate service and construction and maintenance equipment

QUALIFICATIONS

MINIMUM EDUCATION AND/OR EXPERIENCE:

High school diploma or GED with four to five years of experience, or equivalent combination of education and/or experience related to the discipline.

CERTIFICATES, LICENSES, REGISTRATIONS:

Must be able to obtain and maintain all applicable Operator Qualifications (OQs).

Must at all times possess a Journeyman Gas Fitters License.

Must at all times possess a valid driver's license and meet the acceptable driving record requirements of the Company.

Depending upon position and/or geographic location, may be required to possess a valid commercial driver's license and meet the acceptable driving record requirements of the Company.

COMMUNICATION SKILLS:

Ability to read and comprehend complex instructions, general correspondence, and memos

Ability to write general correspondence

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to apply concepts of intermediate algebra and geometry

COMPUTER SKILLS:

Ability to use appropriate job-related software

ANALYSIS AND PROBLEM-SOLVING ABILITY:

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

PHYSICAL DEMANDS:

Regularly required to stand and/or walk up to 2/3 of the time. Manual dexterity and the ability to stoop, kneel, crouch, and bend.

The employee must frequently lift and/or move up to 80 pounds. Exposed to outdoor weather conditions. May be required to work around toxic fumes or chemicals with proper safety equipment. Vision requirements include: close vision, distance vision, color vision, peripheral vision, and depth perception.

WORK ENVIRONMENT:

Field/Warehouse/Office environments. May be required to respond to emergencies at various hours and work overtime and/or be on-call as needed. May be required to work at various job sites and locations for extended periods.

ADDENDUM:

This position depends on the business need to have an employee perform the duties and responsibilities. Once management establishes the business need, to be eligible for this position, an employee must 1) meet the training, experience and time-in-grade requirements, 2) have good, solid job performance and 3) be performing 75% of the time the duties and responsibilities that differentiate the position level (the more technical/higher level duties and responsibilities).

New Mexico Gas Company (NMGC) offers a competitive Benefits package!!

Competitive Salary *401k Savings plan w/ company matching

  • Pension plan

  • Paid time off

  • Paid Holiday time

  • Medical, Prescription Drug, & Dental Coverage *Tuition Assistance Program

  • Employee Assistance Program

  • Wellness Programs and more!

NMGC and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our NMGC customers.

Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.

New Mexico Gas Company, Inc. (NMGC) is proud to be an Equal Opportunity Employer.

NMGC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.

In order to provide equal employment and advancement opportunities for all individuals, employment decisions at NMGC will be based on skills, knowledge, qualifications and abilities.

ADA policy

It is the policy of NMGC to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.

Application accommodations

Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.

Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.

Nearest Major Market: Farmington

Job Segment: Operations Manager, Warehouse, Electrical, Customer Service Representative, Operations, Engineering, Manufacturing, Customer Service



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Operations Representative/Senior Operations Representative

Expired Job

Teco Energy/Peoples Gas