Are you an experienced Program Manager looking to have global impact at Amazon? The Worldwide Solutions Architecture team is looking for an Operations Program Manager to drive operational efficiency and increase the effectiveness and consistency of our many field and customer-facing activities around the world. Key areas of focus include: strategic planning, business management functions such as managing headcount and budget and developing/collecting business insights. A successful candidate will have the ability to effectively lead cross-functional teams and have a passion for inventing and simplifying. Less is more in this case, but we are building the foundation to assist the scale out of the Solutions Architecture function. This position requires strong business judgment, problem solving and excellent communication skills. A track record of delivering results in a fast paced, dynamic environment is a must. Being self-driven, adaptable and am able to manage multiple priorities is a key to success.
Roles and Responsibilities
Work closely with WW Operations Lead to drive and facilitate the strategic planning process. This includes ideation, feedback collection and document creation,
Own and manage key operational business processes such as headcount and budget management, monthly goals and metric reporting, regular Initiative/Program reviews.
Drive the strategy for developing a business insights framework that informs strategy looking forward and measures effectiveness for strategy looking backwards.
Maintain core document/information repositories and communications aliases for the Solutions Architecture function.
Create a global virtual team to get feedback on how to improve the operational efficiency of the Solutions Architecture function.