Operations Production Specialist- Harvard/Richardson

How to apply: Please apply through Prosperity Bank's Career Center at https://www.prosperitybankusa.com/Careers and to find more job opportunities with our company.

• A pre-employment credit check will be run on all qualified applicants.

POSITION PURPOSE

Manage Operation's Production work flow and Procedures.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Responsible for accountability of Operational written procedures for any new or changes to Operation's procedures

• Responsible for initial training and on-going training for all new or changed procedures with the department head

• Monitor complete pipeline - focusing on details of closing dates, current file status (in u/w, processing. Closing, file manager)

• Send updated processor current workflow once or twice daily to team leads depending on time of month

• Advise staff on loans funding daily, reminding staff to complete all funding conditions prior to loan funding

• Monitor and send out daily reminders on closing deadlines and request status (need PCD, move closing dates) Suggest how they can meet closing dates

• Complete Management detailed pipeline twice weekly to Mortgage Mgmt

• Assist teams on setting correct expectations for closing dates

• Send email to mortgage operations advising deadlines for each department for the following month so we have capacity to close as many loans as possible

• Support sales staff with moving up closing dates or special requests or status on loans

• Keep Management as well as sales staff up to date with deadlines and current capacity

• All other duties as needed.

QUALIFICATIONS

Education/Certification: High school graduate or equivalent.

Coursework in general office skills helpful.

Required Knowledge: Knowledge of mortgage related computer applications.

Experience Required: 7 or more years' experience in Mortgage department processing

Skills/Abilities: Strong typing abilities.

Good communication and public relations skills.

Well organized and attentive to detail/accuracy

Ability to cooperate with and assist others.

Monday - Friday: 8 AM - 5 PM

40 hours