Operations Planning Manager

Keurig Dr Pepper Plano , TX 75023

Posted 2 months ago

Job Overview

Working as part of our Sales & Distribution Center of Excellence, the Operations Planning Manager drives all operational issues or relevant information to guarantee connection and absorption by the bottler, creating a strong foundation for operations support in the ISO network.

This person contributes to our vision of sustained top-line growth by aligning our bottler operations and field teams against biggest growth opportunities and identifying the key activation levers that deliver superior sales results.


  • Sector subject matter expert and call point for Independent Bottler operational topics (e.g. can shortage, product and raw material codes, pallet configurations, launch issues)

  • Provide Bottler supply chain expertise and counsel to beverage innovation teams to ensure full KDP considerations are included

  • Owns the development and deployment of ISO system intelligence and coordination of all rack, cold equipment and POS management.

  • Owns the timely and flawless management ISO system deployment and tracking of new item innovation and LTO packages for across divisions

  • Develop and deploy a process for less than full product ordering for low velocity SKU's

  • Develop and deployment of a process to manage and monitor bottler perfect order metrics.

  • On time, complete, and "untouched"

  • Internal wiring in all area routines, liaison with operation's structures, with call points and interaction with bottlers

  • Drive consistent and accurate operations support communications

  • Assist in the data acquisition for and maintenance of information systems, and analytical tools utilized by Bottler Operations team

  • Ensure Inventory Days of Supply "end-to-end" visibility across all ISO Bottlers and KDP system

  • Lead monthly calls with Bottlers' Operations teams to discuss sales and operations planning topics, innovation, and upcoming supply and demand challenges.

  • Link to ISO field sales team on all operational topics

  • Develop strong working relationships with all key cross functional partners in ISO Sales & Distribution, Supply and Demand Planning, NRS, Marketing & Innovation teams

  • Perform weekly root cause analysis, utilizing exception reports and tools to identify inventory availability risks, and providing detailed action plans to mitigate potential "Out of Stock" and product aging risk.

  • Communication to Bottlers & KDP ISO Key Stakeholders - respond to requests and provide data / insights that support Bottlers with product and raw material availability

  • Connect / build relationships with distributor finance teams to create a streamlined trade funding interface: quickly identify discrepancies and investigate the source of the error, and communicate solves / reconciliations outcomes

  • Act as point of contact for RSM / DSM for distributor trade reconciliations ad-hoc reporting and troubleshooting

  • Alignment with internal Beverage Concentrates Finance and CTA [think this is customer trade accounting, but may want to confirm] to support invoicing, trade budgeting and dispute resolution

  • Work closely with Revenue Growth Management team to support tool deployment and process improvement

  • Collaborate with divisional and regional sales managers to evaluate monthly funding claims made by customers against expected funding amounts and drive the process of aligning final funding expenses per customer.

  • Own trade reconciliation/financial scorecards: Identify items for reconciliation / AR's / discussion by consolidating bottler feedback, comparing invoices issued vs. payments received by bottlers, and other methods, all supported by the Finance Administrator and temporary trade finance analysts

  • Compare bottler claims vs. program mechanics to identify preliminary findings (e.g. bottler error, KDP error, etc.) and consolidated report of impacts

  • Share reports and findings with DSM / RSM / TSM as required and participate in meetings to finalize funding decisions

  • Coach and coordinate Finance Administrator and temporary trade finance supporting roles

  • Support and play key role in ad hoc projects


  • 5+ years Supply Chain experience (Sales & Operations Planning is a plus)

  • Preferably 3+ years in a consumer goods industry (DSD beverage industry experience is a plus)

  • Bachelor's in engineering or other supply chain and business-related field is desired

  • Technical Competencies include advanced Excel and PowerPoint; Visual Basic/R-Script and Tableau a plus

  • Strong leadership skills with ability to influence others, develop strong working relationships, build talent, and effectively manage change.

  • Strong analytical and problem-solving skills.

  • Advanced verbal and written communication skills with the ability to lead internal communications, meetings, and influence senior distributor management stakeholders

  • Time management, organizational and planning skills with proven ability to multitask and meet deadlines in a fast-paced environment


Keurig Dr Pepper Inc. is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper Inc. recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. EOE Minorities/Females/Protected Veterans/Disabled

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Operations Planning Manager

Keurig Dr Pepper