Operations Planner

Looking for a new opportunity? Excited to join a growing team? Apply in Middletown, PA today! We work toward continuous growth and excellence as an organization and are looking for individuals that want to do the same. This opportunity will give the ideal candidate the experience desired to accelerate their career.

About the Role

How you will contribute

• Provide rate quotes for nonstandard transportation, i.e. expedite shipments. Perform order registration which may include special requirements, extra labor, forklifts, cranes, etc.

• Ensure on-time pickup and delivery, track and trace shipments.

• Apply applicable late reason codes in accordance to Service Failure tracking and reporting

• Work with customer to resolve inventory discrepancies. Follow-up with regards to exception reporting and damage assessment, communicate to customer.

• Participate in process flow documentation and standard operating procedures and identify opportunities for improvement based on customer needs.

• Other duties as assigned.

Your Key Qualifications

• Customer service background in logistics with ability to handle problem resolution in timely manner.

• Previous Telecommunication site delivery coordination experiences a plus.

• Word, Excel, Outlook knowledge with strong emphasis on Excel used for tracking and analysis.

• Must be able to manage inventory in an RF. Portal, and Manual system environment. This candidate will work in an office setting but will be expecting to travel to warehouse as needed.

• Understand transportation modes and service levels.

What syncreon offers you

• Competitive medical, dental, vision, and 401K benefits offered.

• Career growth - opportunity doesn't stop once you are in the door.

• Competitive vacation and PTO plans.

• Safe workplace, team environment & management that cares!

Nearest Major Market: York PA

Nearest Secondary Market: Lancaster

Job Segment: Operations Manager, Telecom, Telecommunications, Operations, Technology