Operations Planner

It's an exciting time to join our team!

About the Role

How you will contribute

• Provide rate quotes for nonstandard transportation, i.e. expedite shipments. Perform order registration which may include special requirements, extra labor, forklifts, cranes, etc.

• Ensure on-time pickup and delivery, track and trace shipments.

• Apply applicable late reason codes in accordance to Service Failure tracking and reporting

• Work with customer to resolve inventory discrepancies. Follow-up with regards to exception reporting and damage assessment, communicate to customer.

• Participate in process flow documentation and standard operating procedures and identify opportunities for improvement based on customer needs.

• Other duties as assigned.

Your Key Qualifications

• Customer service background in logistics with ability to handle problem resolution in timely manner.

• Previous Telecommunication site delivery coordination experiences a plus.

• Word, Excel, Outlook knowledge with strong emphasis on Excel used for tracking and analysis.

• Must be able to manage inventory in an RF. Portal, and Manual system environment. This candidate will work in an office setting but will be expecting to travel to warehouse as needed.

• Understand transportation modes and service levels.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.

We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they're empowered to be their true, authentic selves. So, please come as you are. We can't wait to meet you.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

Nearest Major Market: Memphis

Job Segment: Logistics, Operations Manager, Supply Chain, Telecom, Telecommunications, Operations, Technology