Operations Performance Analyst

JOB SUMMARY

Develops and maintains Revenue Cycle/Financial Analysis and creates performance presentations to use when reviewing performance with Client. Responsible for assessing operational objectives and performance metrics in all areas of revenue cycle and executing upon actions identified during analysis. Additionally, the ops performance analyst will be responsible for understanding both the client needs and how the organization delivers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

• Gather, interpret, and translate customer needs and translate business problems into requirements that facilitate application development

• Analyze and assess data and product performance to identify issues and ensure appropriate prioritization and compliance with service level agreements

• Build reporting solutions and develop/enhance existing scorecards, dashboards and other key reports that arto be utilized by management to monitor performance and communicate performance to the client.

• Develop and maintain standards to measure the effectiveness of all aspects of the revenue cycle, including statistical data for monthly reports (denial reports, late charge reports, etc.).

• Integrate and analyze data from multiple data sources, determine root cause; summarize and prepare monthly materials for discussions with client and finance teams. Audit and analyze data to verify quality and data integrity. Provide feedback regarding issues and/or anomalies found during analysis to ensure proper communication both internally and externally.

• Serve as resource for special projects and priority assignments as needs are identified during the analysis process.

• Prioritize and manage multiple tasks to meet deadlines

KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work independently with little supervision and seek guidance as needed to clarify assignments or request for information.

• Excellent communication, customer service and time-management skills

• Possess basic business skills, an understanding of general financial operations and major AR goals in the healthcare environment.

• Proficient with various desktop applications such as Microsoft Excel, Word, PowerPoint and/or Access.

• Intermediate knowledge of relational database management systems

• Must be a team player - Always willing to help in whatever way possible and go the extra mile to get the job done.

• Intuitive and skilled at problem solving in anticipation of customer request

• Have the ability to make logical correlations between data points to determine if analysis is accurate

• Detail oriented, meticulous and accurate in completing tasks on time.

Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience preferred to perform the job.

• Bachelor's Degree, preferably in Business or Health Care, or equivalent experience
• 3-6 years experience in physician revenue cycle management

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work in sitting position and use computer.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office Work Environment

As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

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