Operations Manager

Wilsonart Engineered Surfaces is a world leading manufacturing and distribution organization that is driven by a mission to create innovative, high performance surfaces people love, with world-class service our customers can count on, delivered by people all over the world who care.

Our company, headquartered in Austin, Texas, manufactures and distributes High Pressure Laminate, Quartz, Solid Surface, Coordinated TFL and Edgebanding, and other engineered surface options for use in furniture, office and retail spaces, countertops, worktops and other applications.

For 60 years, Wilsonart has honored our founders' promise to provide our customers with industry-leading products and service. We do business in more than 90 countries, operating under the Wilsonart, Resopal, Polyrey, Arborite, Laminart, Ralph Wilson and Durcon brands. We currently manufacture in two US locations, plus Canada, United Kingdom, France, Germany, China and Thailand. Today, Wilsonart manufactures and distributes high pressure laminates and other engineered surfacing materials and components used in furniture, office and retail space, countertops, worktops and other applications.

JOB SUMMARY

The Operations Manager oversees all aspects of inventory management, warehouse operations, and logistics coordination to ensure efficient and safe handling of products and timely delivery to customers. This role involves managing inventory levels, supervising personnel, maintaining safety standards, negotiating freight rates, and coordinating customer service operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Evaluate and maintain proper inventory levels for all products using automated computer system devices

• Manage supervisory personnel.

• Oversee and mange company customer service and operating metrics.

• Oversee and manage the company warehouse safety program. Ensure that the warehouse receives passing grades on all safety inspections & audits. Ensure all employees are completing monthly safety trainings.

• Train personnel as necessary.

• Negotiate common carrier freight rates.

• Oversee performance of basic human resource functions.

• Oversee customer order entry, billing and Accounts Receivables.

• Plan the work assignments.

• Oversee scheduling of customer orders via established routes & company delivery vehicles.

• Assist the needs of the customer.

• Perform other tasks as required.

• Maintain accurate and up to date customer pricing records within INFOR.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of DOT and OSHA regulations, safety standards applicable to the work area and other pertinent rules governing work standards.

• Knowledge of inventory systems and product inventoried.

• Knowledge of warehousing and transportation functions.

• Ability to communicate well in oral and written forms

MINIMUM REQUIREMENTS

EDUCATION:

• Bachelor's degree required or equivalent combination of education and experience; 1yr experience may substitute for 1yr of degree

EXPERIENCE:

• 4+ years

PHYSICAL REQUIREMENTS: Sitting in the same location of standing/walking; required to stoop, climb or lift light material (10-20lbs) or equipment.

COMPENSATION:

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Wilsonart, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $90,000 - $125,000 base salary.