Operations Manager - Specialized Asset Support Services

About this role:

Wells Fargo is seeking an Operations Manager as part of the Trust Specialty Asset Services Support team within Wealth and Investment Management Operations. The Operations Manager will be over a production processing subset of the full Trust Specialty Asset Services Support team focusing on specific activities in support of oil, gas, mineral, real estate and insurance assets along with other specified trust functions as deemed applicable.

Learn more about our career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Manage and develop one or more specialized trust services and operations functional teams within Operations area with complex and risk in functional area

• Develop strategies to improve staffing processes, ensure specialized asset functions meet regulatory guidelines in support of risk management and compliance

• Engage stakeholders and internal partners associated within the Operations area

• Build out a team by quickly learning new processes and procedures to then train team members on

• Identify opportunities for process improvement and risk control development and escalates issues to more experienced management

• Provide training, performance, evaluation and coaching of less experienced team

• Make decisions and resolve issues regarding resources, objectives and operations of functional area and team to meet business objectives

• Interpret and develop policies and procedures for operation functions with low to moderate complexity within scope of responsibility

• Provide responsibility for budget and financial performance

• Collaborate and influence all levels of professionals including more experienced managers

• Lead team to achieve objectives and meet daily functions of Specialty Asset Services Support operations

• Manage allocation of people and financial resources for Operations

• Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

• 4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 2+ years of leadership experience

Desired Qualifications:

• 4+ years experience in brokerage/wealth management operations

• Knowledge and understanding of property and real estate insurance

• Exposure to Wells Fargo Trust operations applications and systems such as: SEI Trust 3000 and TRMS (Trust Money Movement Systems)

• Strong critical thinking skills, combined with high attention to detail and accuracy

• Strong organizational, multi-tasking, and prioritizing skills

• Ability to quickly learn business operations and processes

• Excellent verbal, written, and interpersonal communication skills

Job Expectations:

• Ability to work in office 5 days a week

• Willingness to work on-site at stated location on the job opening

• This position is not eligible for Visa sponsorship

Posting Location:

• Saint Louis, Missouri

Posting End Date:

2 May 2024

• Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.