Operations Manager

Number of Vacancies: 1

Area of Consideration: Open to the Public

Position Status: Full-Time, Regular

Pay Plan, Series & Grade: DS0058/5

Salary Range: $83,291

Closing Date: Friday, November 8, 2024

Location: 4200 Connecticut Ave NW, Washington, DC 20008

Brief Description of Duties

The Operations Manager serves as a member of the Executive Office of the Chief of Police (EOCOP). The Operations Manager will oversee operations and support services for the Public Safety Department. They will also help to build a police department that prioritizes the well-being of students, staff, faculty, and guests, and embodies the University's mission by engaging the student community and other partners as co-creators of the campus safety environment. This role is pivotal for the coordination and oversight of all campus policing activities, operating under the direction of the Chief of Police. It focuses on strategic planning, policy development, and management of operational aspects of the university police department. The Operations Manager will collaborate closely with the Chief of Police, integrating strategic initiatives and ensuring the alignment of operations with the university's broader safety and security goals.

The ideal candidate will demonstrate enthusiastic initiative, committed work ethic, creative problem-solving skills, a genuine interest in learning, and a deep sense of responsibility to the UDC community.

Essential Duties and Responsibilities

• Assist in the development and implementation of operational strategies and policies for the campus police, ensuring alignment with the university's mission.
• Manage the recruitment, training, and development of police and civilian personnel, ensuring exacting standards of professionalism and competency.
• Assist in the adherence to legal, regulatory, and procedural standards in all operations of the campus police.
• Administer the operational budget, optimize resource allocation, and maintain fiscal responsibility.
• Prepare and supervise the public safety staff for all events on the university property. Work in cooperation with university staff, faculty, and visitors regarding all events.
• Assist with coordinating and communicating with various public safety agencies, community organizations, officials, and the public; acts as a liaison with federal, state and local agencies; maintains continuous and frequent communications with fire agencies, law enforcement agencies, hospitals, and emergency medical services agencies for liaison and interpretation of emergency management responses and communications.
• Assist with developing, revising, and implementing various emergency management related plans, including the Emergency Operations Plan and Annexes, Hazard Mitigation Plan, and Continuity of Operations Plan, to ensure compliance with county, state and federal requirements.
• Assist in the development, implementation, coordination, delivery and evaluation of emergency preparedness training and exercises for both internal and external stakeholders.
• Establishing and maintaining relationships with vendors and venues. Managing events and addressing potential problems that may arise.
• Formulates training outlines and determines instructional methods, utilizing knowledge of specified training needs and effectiveness of such methods as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops.
• Select or develop training aids, including training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
• Coordinates or performs administrative functions necessary to deliver and document training programs.
• Evaluates effectiveness of training and development programs and utilizes relevant evaluation data to revise or recommend changes in instructional objectives and methods.
• Consult with the university community to enhance safety awareness and foster collaborative security practices.
• Report regularly on operational activities, challenges, and achievements to the Chief of Police and other university leaders.
• Responsible for attending meetings with the Chief of Police/Director of Public Safety to ensure that management is informed of all incidents and activities.

Minimum Job Requirements

• A degree in law, criminal justice, public administration, or a closely related field is preferred.
• Knowledge of training / teaching techniques for law enforcement and security personnel
• Knowledge of contemporary policing practices, legal compliance, and crisis management preferred.
• Experience in budget management, strategic planning, and policy implementation.
• Excellent written, verbal communication, and interpersonal skills.
• Proficiency utilizing a computer with Microsoft Word and Excel software.
• Ability to exercise total discretion in managing sensitive and confidential information; to work with little or no direct supervision; and to supervise and lead teams of people.
• A proven history in operational leadership roles, preferably within an educational environment.
• Demonstrated ability to effectively lead, manage, and motivate teams in a dynamic and challenging setting.
• Persuasive communication skills, capable of engaging with a diverse range of stakeholders and promoting collaborative initiatives.
• Experience in law enforcement or security management is not required.

Information to Applicant

Collective Bargaining Unit (Union): This position is not part of the collective bargaining unit.

Employment Benefits: Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the University of the District of Columbia' s retirement plan (TIAA).

Equal Opportunity Employer: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the University of the District of Columbia does not discriminate on the basis of actual or perceived actual race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, marital status, personal appearance, genetic information, familial status, source of income, status as a victim of an intrafamily offense, place of residence or business, or status as a covered veteran, as provided for and to the extent required by District and Federal statutes and regulations. Sexual harassment is a form of sex discrimination which is also prohibited by the Act. In addition, harassment based on any of the above protected categories is prohibited by the Act. Discrimination in violation of the Act will not be tolerated. Violators will be subject to disciplinary action.

Veterans Preference: Applicants claiming veterans preference must submit official proof at the time of application.

Visa Sponsorship: At this time, the University of the District of Columbia does not provide sponsorship for visas (e.g. H-1B). This position is also ineligible for Optional Practical Training (OPT).

Residency Preference: A person applying for a position who is a bona fide District resident at the time of application for the position, may be awarded a 10-point residency preference over non-District applicants, unless the person declines the preference points. If selected, the person shall be required to present no less than 8 proofs of bona fide District residency on or before the effective date of the appointment and maintain such residency for 7 consecutive years from the effective date of the appointment. Failure to maintain bona fide District residency for the 7-year period will result in forfeiture of employment.

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of any criminal drug statute occurring in the workplace.

Background Investigation: Employment with the University of the District of Columbia is contingent upon a satisfactory background investigation. The determination of a "satisfactory background investigation" is made at the sole discretion of the University of the District of Columbia. The University may refuse to hire a finalist, rescind an offer of employment to a finalist or review and may terminate the employment of a current employee based on the results of a background investigation.

Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore, if selected for employment a UDC application will be required.

Job Offers: Official Job Offers are made by the University of the District of Columbia, Office of Human Resources only.

Contact Information: All inquiries related to employment and job applications should be directed to UDC Office of Human Resources at (202) 274-5380.

The University of the District of Columbia is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. For a full version of the University's EO Policy Statement, please visit: https://www.udc.edu/human-resources/equal-opportunity/ .