Operations Manager

United Site Services Tampa , FL 33602

Posted 2 weeks ago

Want to talk to a Recruiter? It's easy! Text USS to 44844

USS is looking for a dynamic Operations Manager who will be responsible for managing all operational functions at a branch. If you have the will to win and are a team player, this role is for you.

RESPONSIBILITIES:

  • Direct oversight of dispatcher/routers, service technicians, pick up & delivery drivers, yard personnel, fence crew(s) and shop. Review of all paperwork including manifests, routing tickets, DVIR's, etc. for completion and accuracy.

  • Monitor all service levels and deliveries to ensure the best efficiencies. Recommend measures to improve operational practices and quality of customer care.

  • Work directly with other departments to ensure excellent/positive communication within region. Work with various departments to resolve customer service & delivery issues. Work with Operations Managers at other branches to coordinate asset transfers.

  • Maintain proper staffing levels to meet and exceed customer and branch needs.

  • Analyze and report on operational activities, i.e., service levels, routing efficiency, labor & overtime, fuel, etc.

  • Work with the Regional Vice President to develop and implement standard practices, efficiency recommendations, etc.

  • Responsible for fleet DOT administration including, log books & record maintenance, etc.

  • Review and approve e-time punches prior to submitting for payroll processing. Review and approve time off request forms and schedule time off based on operational necessity.

  • Responsible for the administration of the company's safety program at the branch. Works with Safety & HR departments to safety coordinate training, where necessary.

  • Responsible for employee development & conducting periodic performance reviews.

  • Create and maintain a positive, safe and effective work environment.

  • Drive/operate variety of company vehicles.

  • Pull trailers with company vehicles.

  • Special/other projects as assigned by management.

In order to be successful at this job, here are some SKILLS you should have:

  • Customer Service

  • Team Building

  • Organization

  • Time Management

  • Communications

  • Decision Making and Problem Solving

  • Knowledge of proper cleaning & repair of those assets.

WORK ENVIRONMENT:

  • You are regularly exposed to outside weather conditions, moving mechanical parts, and fumes or airborne particles.

  • The noise level in the work environment is usually loud.

  • This position requires you to travel regularly to off-site work locations and use of vehicle will be provided.

  • Associate's Degree (AA) from two year college or technical school; or equivalent combination of education and experience.

  • At least 4-5 years related experience and/or training

  • Valid Driver License (Class C).

ADDITIONAL REQUIREMENTS:

  • Have experience with multi-stop routing system & dispatch procedures

  • Computer knowledge (Navision, Microsoft Office & routing/logistics software).

  • Excellent written and verbal communication skills.

  • Knowledge of financial statements.

  • Experience managing a budget.

  • Knowledge of all company assets in inventory.

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Operations Manager

United Site Services