Operations Manager, Store - Memphis, TN #161

Conn's, Inc. Memphis , TN 38103

Posted 3 months ago

Position Summary:

Manage overall operations and is responsible for the effective and successful management of CSRs, merchandising, inventory management and safety measures for a store.


  • Recruit, interview, select, manage and train a team of customer service representatives and porters

  • Ensure company established customer service standards are achieved

  • Research and resolve invoice discrepancies

  • Responsible for maintaining strict cash control procedures

  • Full oversight of warehouse, inventory control, cycle counts, product merchandising and pricing standards

  • Work closely with store's management team to set and/or implement and enforce policies and procedures

  • Create store staffing schedules

  • Ensures accuracy and integrity of product shipments

  • Special projects as assigned


  • 1 to 3 years previous retail experience preferred

  • Previous management or warehouse experience preferred but not required

  • Must have excellent organizational and management skills

  • Computer and clerical experience is preferred (MS Word and Excel)

  • High school diploma or GED is required

  • Full time retail schedule, including evenings/nights, weekends and holidays

Conn's History:

Conn's established in 1890 is a specialty retailer with approximately 4,500 employees and currently operating 130 retail locations in Alabama, Arizona, Colorado, Georgia, Louisiana, Mississippi, Nevada, New Mexico, North Carolina, Oklahoma, South Carolina, Tennessee, Texas and Virginia. The Company's primary product categories include:

  • Furniture and mattress, including furniture and related accessories for the living room, dining room and bedroom, as well as both traditional and specialty mattresses;

  • Home appliances, including refrigerators, freezers, washers, dryers, dishwashers and ranges;

  • Consumer electronics, including LED, OLED, QLED, 4K Ultra HD, and smart televisions, gaming products and home theater and portable audio equipment; and

  • Home office, including computers, printers and accessories.

Additionally, Conn's offers a variety of products on a seasonal basis. Unlike many of its competitors, Conn's provides flexible in-house credit options for its customers in addition to third-party financing programs and third-party lease-to-own payment plans. Our mission is to make it possible for everyone to purchase quality, long lasting products for their home.

Conn's HomePlus is an equal opportunity employer.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Category Manager Global Transportation Memphis TN

Wright Medical Group, Inc.

Posted 6 days ago

VIEW JOBS 10/12/2019 12:00:00 AM 2020-01-10T00:00 Job Title: Category Manager - Global Transportation - Memphis TN Job Description: The Category Manager Global Transportation drives competitive advantage and value creation for Wright Medical. This position will own planning, implementation, and execution of category strategies for all information technology, telecommunications, capital equipment, contingent labor, and analytics suppliers, which totals more than $3.8M in spend. The Category Manager Global Transportation will be responsible for developing effective business partner relationships with the Wright Medical Global IT Department, external hardware and software providers, telecommunication companies, software developers, contingent labor providers, capital equipment manufacturers and distributors, and Wright Medical Executive Leadership, at all levels. Responsible for leading, developing, planning, implementing, analyzing, and executing Global Category sourcing and purchasing initiatives. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach the goals you set for yourself, your colleagues, your career, and our patient and physician customers. Essential Job Functions: * Manage and execute sourcing strategies through strong technical/functional knowledge of technologies and sources of labor, in support of the business short-term and long-term plans. * Responsible for the ongoing operational activities regarding sourcing data analytics and reporting * Manage relationships with technology providers, 3rd-party contributors and BPOs (business process outsourcing firms) * Provide leadership and guidance on new technologies and automation opportunities * Execute contracts and manage relationships with IT hardware and software providers, MSPs (managed services providers), equipment rental companies, data storage providers, cloud service and SaaS providers, and content developers * Together with the extended Indirect Strategic Sourcing team, ensure Wright Medical employees and partners are using preferred suppliers * Execute contracts and manage relationships with all in-scope suppliers and external entities Skills: Business Acumen: * Category expertise in IT and working knowledge of both continent labor and capital equipment terminology and metrics Strategic Orientation: * Experience leveraging business acumen, market intelligence, and insight to influence and drive strategic impact in complex categories. Proven ability to assess and adapt to dynamic business environment Sourcing Capability: * Manage, plan, and execute complex, global categories to drive short and long-term results through category strategies, leveraging in-depth market knowledge, collaboration and influencing at all levels of a global organization Personal Leadership: * Demonstrated executive presence, presentation, influencing, and collaboration across a leadership team Drive for Results: * Demonstrated ability to effectively navigate in an ambiguous environment to achieve high levels of performance and deliver sustainable results to the team Change Leadership: * Experience leading without authority to influence others and drive decision-making Education and Experience Requirements: * Minimum Requirement: Bachelor degree in Information Technology or Business (will consider other majors if Experience requirement is met); Advanced degree preferred (MBA highly preferred) * 6 + years professional experience in information technology, contingent labor, capital equipment purchasing or pricing, telecommunications, or data analytics/data sciences Compliance: Every employee is responsible for adhering to the AdvaMed Code of Ethics on Interactions with Health Care Professionals and any related ethical, compliant business practices, including, but not limited to, compliance with the Company's Compliance Program, FDA regulations and guidance, Anti-Kickback Statute, and other Federal, state and/or local laws. Every employee is responsible to complete required compliance training successfully and on-time. This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Wright Medical Group, Inc. Memphis TN

Operations Manager, Store - Memphis, TN #161

Conn's, Inc.