Operations Manager

Spin Orlando , FL 32801

Posted 3 weeks ago

About Spin

Spin is a fast-growing micromobility company committed to a world with clean air, liveable cities, safe streets, and widespread access to convenient, affordable transportation. If you're searching for a top-tier career where you can make a difference and dynamically collaborate within a creative, lively environment-Spin welcomes you!

We're passionate about transportation and technology. The work we accomplish fulfills a sense of meaning and purpose, which goes beyond the traditional dimensions of a workplace. Our products and initiatives directly influence people's lives, which is proven by our customers' feedback.

Founded in 2017, and now a subsidiary of Ford Motor Company, we have worked together with cities, campuses, community groups, and businesses to expand internationally. Even as we expand, we maintain the close feeling of a small business, with "fireside chats" chats led by our company's founders, weekly OKR pop-up videos, music-infused presentations at our All Hands meetings, and more. During this time of working remotely, our creativity and shared goals have kept us united and bonded within our virtual community.

We are a diverse team of artists, engineers, designers, urban planners, policymakers, marketers, and operators. We believe in inclusivity and build powerful alliances to fulfill our goals and move our mission forward. Above all, we at Spin are connected by our values and #BeOrange spirit, which represents unity, purpose, passion, and creativity.

About the Role

Operations Manager is a key role for Spin. As the leader of Spin in each city, you are responsible for developing the market from top to bottom - operations, marketing, rider experience, local partnerships and government relations. Great leadership and problem solving ability is essential - you'll be managing a local team and ensuring operational excellence in your market.

Responsibilities

  • Own the market P&L - focus on growing ridership and revenue

  • Manage build-out, deployment, ongoing maintenance, and efficiency of Spin vehicles

  • Scale and develop a local operations team

  • Grow ridership through effective local marketing strategies, user growth campaigns, and key business partnerships

  • Manage local politics and regulatory concerns

  • Share your best practices to help scale our other cities

Qualifications:

  • 2 - 4 years of operations management, consulting, or related tech background

  • Strong experience in leading teams and management

  • Analytical background: you can mold and understand data to drive action and results

  • Excellent communication skills: an ability to motivate your team, and work effectively with local governments and businesses

  • An entrepreneurial spirit - no problems with getting your hands dirty.

  • SQL proficiency preferred

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.

  • Expectation is to work the majority of the time in a Spin Operating Facility.

  • Must be able to do limited travel to SPIN facilities or operating companies.

  • The noise level in the work environment is usually moderate.

Benefits & Perks

  • Opportunity to join a fast-growing startup and help shape and establish the company's industry leadership

  • Competitive health benefits

  • Unlimited PTO for salaried roles

  • Pre-tax commuter benefits

  • Monthly cell phone bill stipend

  • Wellness perk for salaried roles

Spin is an equal opportunity employer and will not discriminate against any employee or applicant for employment in an unlawful matter. We celebrate diversity and are committed to creating an inclusive environment for all individuals. Spin treats all employees and job applicants on the basis of merit, qualifications, and competence without regard to any qualified individuals' sex, race, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding, or related medical condition), sexual orientation, gender identity, gender expression, age, physical or mental disability, medical condition, genetic characteristic or information, marital status, military and veteran status, or any other characteristic protected by state or federal law. Spin also considers qualified applicants with criminal histories, consistent with applicable local, state, and federal law.

Spin is committed to providing reasonable accommodations for qualified individuals with disabilities in its job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at job_accommodations@spin.pm.

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Operations Manager

Spin