Operations Manager

Lube-Tech Milwaukee , WI 53201

Posted 3 months ago

Lube-Tech Come for the job. Stay because you make a difference.

At Lube-Tech, we are invested in you. We provide a unique opportunity for you to write yourself into the story and have a significant impact on each other, our customers, and our communities. We offer you more than just a job; we offer you an environment where your voice is heard, where you make a difference, and where you can truly love what you do. And while we work hard, we believe personal relationships and having fun along the way matter. It's the little things that add up to the big thingsmaking tomorrow a little bit better than today.

Lube-Tech is a privately held petrochemical manufacturing and distribution company. Since 1925, Lube-Tech and its founding companies have demonstrated an employee-first, customer-focused approach. As the Midwest's leading go-to resource for advanced lubrication and energy solutions, Lube-Tech's mission is to make tomorrow a little bit better than today for each other, our customers, and our communities.

Lube-Tech is a proud recipient of the 2019 Top Workplace award, issued by the Minneapolis Star Tribune!

The Operations Manager is responsible for the effective and successful management of safety programs, quality assurance and productivity in our Wisconsin region which consist of distribution facilities in Milwaukee, Plover, & Neenah, WI. This position will have three direct reports: the Driver Manager and Warehouse Manager in Milwaukee, WI and the Operations Manager in Plover/Neenah, WI.

In this role, you will enhance existing operational procedures and systems in the areas of information flow and management, business processes, enhanced management reporting and continuous improvement. The Operations Manager will carry out supervisory responsibilities in accordance with Lube-Tech's policies and applicable laws and will also serve as a company representative on regulatory and compliance matters.

Responsibilities include interviewing, selection and hiring; training new and existing employees; planning, assigning and directing work; authoring and conducting performance appraisals; addressing employee performance and corrective action plans; employee motivation and rewards. Organizing the operating and capital budget of the company in collaboration with company leadership.

ESSENTIAL DUTIES and RESPONSIBILITIES:

  • Manage daily plan to exceed expectations for productivity and accuracy; troubleshoot operational issues and take corrective action to ensure standards are met.

  • Effectively manages capacity and costs to ensure service levels and financial targets are achieved.

  • Implements metric-driven and visual management system to ensure operational targets are met and continuous improvement occurs.

  • With the team, establishes operational expectations, roles and responsibilities, tool sets for problem solving and continuous improvement.

  • Develops a strong team via employee engagement, targeted development, and performance management.

  • Ensures operational compliance with all safety, environmental, and regulatory requirements. Engages the team to aggressively eliminate unsafe conditions and behaviors.

  • Deploys the quality management system and aggressively eliminates all behaviors and conditions that negatively impact quality.

  • Establishes and executes the strategy required to deliver an outstanding customer experience and operational excellence.

  • Select, train, develop and retain appropriate staff to meet daily and future operational goals. Develop management team through active coaching and performance management.

  • Ensure cross-departmental communication occurs amongst sales and customer service.

MINIMUM QUALIFICATIONS:

Education

  • A Bachelor's degree or equivalent based on a combination of education, training, or experience.

Experience and/or Training

  • Minimum of 7 years management/leadership experience in transportation and warehouse operations.

  • Demonstrated experience driving employee engagement in the continuous improvement process related to Safety, Quality and Transportation.

  • Demonstrated experience managing transportation and quality activities across multiple sites.

  • Knowledge of DOT regulations, OSHA regulations, and worker's compensation.

  • Experience utilizing LEAN concepts including 5S, strategic deployment, etc.

  • Experience leading a team including: hiring, training, and development.

  • Experience in a union environment preferred.

Licenses/Certificates

  • Lean/Six Sigma Certification preferred
  • APICS (CPIM) preferred

Technology/Equipment

  • Ability to travel regionally 10-20% including overnight travel per business demand.

  • Intermediate computer skills including MS Office, experience with an ERP software

  • Understand laptops and projectors for training purposes

BENEFITS:

  • Comprehensive Health Insurance Plan

  • Health Savings Account

  • Traditional Medical Plan

  • Vision Insurance

  • Dental Insurance

  • 401(K) Plan with Company match

  • Profit Sharing Plan

  • Life Insurance

  • Short and Long Term Disability

  • Paid Time Off

  • Paid Holidays

  • Group Critical Illness

  • Group Accident

  • Tuition Reimbursement

PHYSICAL AND MENTAL DEMANDS:

  • While performing the duties of this job, the employee is frequently asked to speak, hear, stand, sit, and/or use both hands to handle, or touch objects, tools or controls.

  • The employee is occasionally required to walk, bend, distinguish colors or use repetitive movement for certain tasks.

  • The employee must be able to lift and carry 25 to 60 lbs. occasionally.

  • The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

WORKING ENVIRONMENT:

Work is performed in office and warehouse settings. Noise level is moderate to loud. Although the warehouse is climate controlled, the employee will need to be able to adapt to different climate changes. The work environment characteristics described here are representative of those encountered while performing the essential functions of this position.

Lube-Tech is an Equal Employment Opportunity/Affirmative Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.


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