Amazon.Com, Inc. Greenville , SC 29617
Amazon is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
"We actively seek leaders who can invent, think big, have a bias for action and deliver results on behalf of our customers. These principles look very familiar to men and women who have served our country in the armed forces, and we find that their experience leading people is invaluable in our fast-paced work environment." - Jeff Bezos
At Amazon, thousands of veterans and military spouses are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers influencing change across the globe. We believe a career change from the military to a civilian role at Amazon is a natural transition because of the robust programs Amazon offers to help employees succeed, including a vast internal network of veterans that offer mentoring, learnings, and support.
When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are always challenged, constantly learning from each other, and creatively contributing to our next big idea. You will be surrounded by the best innovators of our time and we welcome you to make history with us: minority, female, gender identity, disability, or sexual orientation.
About Amazon Logistics
Amazon's transportation teams work to ensure the delivery packages globally for customers around the world. On its busiest day, Cyber Monday, Amazon customers around the world have ordered more than 400 items per second and the transportation teams play a critical role ensuring packages make it to customers' doors on-time and in great condition. Whether its items large or small, we find solutions to make sure we are delivering on our promise for customers.
The Station Operations Manager has complete responsibility for inbound, outbound and sortation operations at an Amazon Delivery Station (24/7 last-mile carrier site). Delivery Stations represent the last leg of our delivery network. Customer packages travel from our Fulfillment Centers to regional Sort Centers and finally end up at our local Delivery Stations where packages are sorted and dispatched directly to the customer via delivery service providers (couriers).
The Station Operations Manager will actively engage with site and regional operations leadership to implement new operational improvements and new services. We expect our managers to continually identify ways to improve our operations.
This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our growth while motivating others to meet challenges in a deadline-driven environment.
Responsible for supervision and management of all aspects of delivery station operations (Sortation, Dispatch, On-Road and RTS) to achieve safety, quality, productivity and CE, and to include interviewing, hiring, promotions, discipline, and terminations of employment
Liaison with DSP team to ensure DSP compliance with contractual performance obligations
Lead strategic labor and DSP planning and forecasting to achieve AMZL business objectives
Strategic development of workplace environment that fosters Standard work, Gemba, reporting and root cause on site performance
Exercise critical independent judgment and make decisions regarding day-to-day operational and management issues
Responsible for managing Delivery Station facilities to ensure high standards are met in key operational areas (safety, security, cleanliness etc.)
Develop and share best demonstrated practices
Responsible for creating an associate-centered work force where culture, engagement, manager and site leadership inspire respect and high performing teams
Day-to-day supervision and development of L5 Area Managers including conducting 1:1's and structured development plans
Oversee and ensure proper managerial development of Shift Managers and all hourly Amazon associates in the station
Ensure safety and security of all employees onsite; perform as point of contact and incident commander in event of any issues
Participate in safety initiatives, such as performing safety observations and safety saves to identify at-risk behavior; coach associates and managers to work safely
Ensure all job injuries are reported timely and documented in accordance to policy and procedure and investigate safety issues and partner with key stakeholders (Safety, HR, WC, Station leadership etc.)
Additional Job Elements:
Must be able to lift up to 49 pounds with or without reasonable accommodation
Must be willing and able to frequently push, pull, squat, bend, and reach
Must be able to stand/walk for up to 10-12 hours
Must be able to work in an environment where the noise level varies and can be loud
Must be able to work in an environment where the temperature may vary between 60 and 90 degrees, and will
Must be able to work on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines)