Operations Manager

L3harris Tempe , AZ 85280

Posted 2 months ago

Description:

Job Title

  • Operations Manager

Job Location

  • USA-AZ-Tempe

Job ID - CS20202802-42194

POSITION PURPOSE

The Operations Manager is responsible for the safety, cost, quality, delivery, and productivity of the manufacturing teams assigned. This position will work closely with multiple functional areas to optimize material flow, equipment, and workforce requirements within the area to meet or exceed daily business objectives. The leader in this position must drive continuous improvement, remove waste and cost from their product lines, and improve material flows within the manufacturing process.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

  • Provide day to day leadership to the Production Supervisors, Group Leaders, and team members

  • Assume dotted line leadership of Integrated Production Team resources (QE, ME, Planner, etc.)

  • Ensure that shift activities are communicated consistently and effectively by Production Supervisors to production team members

  • Assist in developing the production build plan; oversee the daily execution of the plan.

  • Keep team informed, clearly communicate goals and objectives to subordinates and assist them as necessary in developing effective daily production plans.

  • Responsible for ensuring all deliveries are completed on schedule.

  • Monitor daily throughput and address any shortfalls to daily production plan.

  • Define and hold teams accountable for production KPIs: safety, quality, delivery, cost, etc.

  • Review Daily Management Boards, lead daily production standups and daily/weekly meetings.

  • Assures conformance to product specifications and work instructions.

  • Leads yield improvement activities, drives measures to improve production methods, equipment performance, and quality of product utilizing Lean Manufacturing Principles.

  • Identify and perform capital equipment justification and process capital equipment request (CER) as required.

  • Drive advanced data collection and analysis for process mapping & cost reduction opportunities.

  • Performs weekly, monthly and quarterly staffing requirement evaluations, identify any excesses or shortfalls in staffing, take action to resolve any deficiencies or excess to the plan.

  • Conducts periodic assessments of all work areas for safety and cleanliness. Identify any issues, concerns or areas for improvement. Lead team in Safety, 5S, ESD, and FOD protocols, be exemplary role model.

  • Create & support implementation of cross training initiatives to support short & long term needs

  • Continually review and enforce the use and maintenance of work instructions, routers, logs, scrap tickets, training matrix, calibration requirements and company procedures.

  • Monitor all inventory in WIP, ensure supply is sufficient to meet plan, participate in regular material planning meetings. Inform management of shortfalls or projected shortfall in materials.

  • Willingness to lead teams on weekends when required.

  • Provide daily, weekly and monthly status reports as required. Create & present monthly product & program presentations as required.

  • Manage, lead, coach, & develop Operations Supervisors through the use of SMART goals & ensure they do the same with their direct reports.

  • Participate in the SIOP Process as a Stakeholder providing input on the build plan and Production capacity. Ensure that agreed upon outputs of the SIOP process are executable in manufacturing.

  • Provides production lead-time quotes for new business opportunities.

  • Holds IPT accountable for Quality Clinic process and manage non-conforming material and MRB inventories, in order to minimize out of WIP cycle.

  • Tracks monthly STF requirements and execution to the plan.

  • Demonstrated ability to support bid proposals and other business level projects with senior leadership teams

  • All other duties as assigned.

QUALIFICATIONS

Education/Certification:

  • Bachelor's degree required and 9 years' of leadership and supervisory experience in an operations and/or manufacturing environment.

  • Graduate Degree preferred with 7 years prior related experience.

  • Lean manufacturing experience. Green Belt/Black Belt certification preferred.

Experience Required:

  • Minimum of 5 - 7 years' experience interpreting and administers policies, processes and procedures that may affect production areas.

  • Experience supervising production and operations employees as well as operations supervisors.

  • Requires ability to communicate with leadership regarding matters of importance to the function or business area. May conduct briefings with senior leaders.

  • Provides measurable input of new products, processes or standards in operational plans that will have some impact on the achievement of overall functional results.

  • Experience driving culture change and driving expectations through organization.

  • Excellent communication skills and building manufacturing team

  • Experience in a leadership role directing the work of others.

  • Demonstrated leadership experience in a manufacturing environment.

  • Understanding of Lean and 5S principals.

  • Demonstrated use of and experience with TAKT, Cycle Times, & Line Balancing

  • Experience developing short and long term strategic plans with the ability to look 1-5 years in advance.

  • Experience with NPI process and transitioning programs from Engineering to Quality

Preferred:

  • Computer skills with experience in Microsoft Word, Excel, PowerPoint, Outlook and MS Project.

  • Ability to work overtime when required.

KNOWLEDGE / SKILLS / ABILITIES

  • Demonstrated ability to present information in concise and understandable format to all levels of the organization.

  • Demonstrated ability to motivate people and get desired results.

  • Proven record of working with other internal and external departments in a way that optimizes results.

  • Demonstrated ability to successfully manage multiple tasks simultaneously while maintaining high quality and focus on the details.

  • Ability to utilize Microsoft Office programs, an ERP system and computer based time reporting system.

  • Consistently demonstrate compliance and support toward company rules, policies, procedures, and operational instructions; and the insight to continually review the above for improvement and effectiveness.

  • Demonstrated ability to effectively resolve conflicts.

  • Observed as a self-starter with a bias for action.

  • Ability to multi-task and manage varying tasks and objectives.

  • Demonstrated ability to make decisions in a fast paces environment.

  • Demonstrated ability to effectively prioritize and execute work in a timely manner. History of meeting deadlines and productivity standards/measures.

  • Green Belt/Six Sigma certification or equivalent Lean Manufacturing certifications/experience.

PREFERRED QUALIFICATIONS

  • Understanding of and experience working with root cause problem solving methodologies.

  • Demonstrated ability to isolate a problem and work toward resolution.

  • Thorough understanding of manufacturing processes and measurement systems.

  • Understanding and utilization of continuous improvement practices.

  • Black Belt/Six Sigma certification or equivalent Lean Manufacturing certifications a plus.

Scope and Influence

Management Role

Directly supervises Operations Supervisors and total department size of 50-150 hourly employees.

Policy & Strategy

Interprets and administers policies, processes and procedures that may affect production areas

Freedom to Act

Assignments are defined in terms of activities and objectives. Work is reviewed upon completion for adequacy in meeting objectives.

Impact

Decisions have an impact on work processes and outcomes. Erroneous decisions or recommendations or failure to complete assignments normally result in serious delays and considerable expenditures of additional time and resources.

Liaison

Interacts frequently with internal personnel and outside representatives at various levels. Participates and presents at meetings with internal and external representatives. Interaction typically concerns resolution of operational and scheduling issues.

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Operations Manager

L3harris