Operations Manager

Kustom US is looking for an Operations Manager. The Operations Manager (OM) is responsible for providing day-to-day management oversight for regional / divisional field construction teams. The OM is expected to consistently exhibit a proactive approach to their activities, oversee and lead a team of restoration professionals throughout all phases of the construction process. The OM is seen as a subject matter expert with a strong understanding of construction industry practices, codes, and insurance industry standards.

On our team, we do more than rebuild, we build trust. Apply Today!

Pay Range: $90k/120k, annually; Negotiable, based on certifications and experience.

Schedule: Monday-Friday 8:00AM-5:00PM; Flexible

Core Responsibilities:

• Daily oversight for the hiring, training, and ongoing performance management of production staff.

• Supervise job distribution management, with invoice oversight and approval as related to all job costs.

• Tracking and oversight of all job production productivity, including job estimates, costs, revenue, profitability, staff productivity, workload, time reporting and job completion rate.

• Provide mentoring and guidance to team members, striving to ensure positive team morale.

• Acts as an expert providing direction and guidance to process improvements and policy creation.

• Point of escalation for trade partner and homeowner job problem resolution.

• Serve as regional safety officer, including oversight for job cleanliness and safety compliance.

• Ability to analyze WIP reports and use the information to efficiently manage operations.

• Assist in securing new trade partners.

Qualifications:

• 5 years of experience as a manager in construction and / or restoration.

• Bachelor's degree in business management, construction management, or applicable focus preferred.

• Effective leadership skills and ability to facilitate company teamwork to achieve business goals.

• Demonstrated ability to exercise good judgement and communicate effectively, orally and in writing.

• Effective problem solving, analytical, and decision-making skills.

• Willingness to travel approximately 10% of the time.

• Eligible to operate a motor vehicle per company policy.

What We Do:

KUSTOM US is a nationally recognized, full-service, Disaster Recovery and Insurance Restoration contractor. Family owned and operated for more than five decades, we provide comprehensive commercial consulting, pre-loss disaster planning, and emergency restoration services to our insurance industry partners, commercial property owners, and property managers.

Why Kustom?

We have committed to providing quality, and integrity throughout every phase of a project.

Our employees are an intricate part of a process that requires creative thinking, attention to detail, and service levels that exceed the industry standard. Prepare to have a big impact as a member of one of the largest privately held full-service property restoration and disaster cleanup companies in North America. Join the Kustom team today, add your capabilities to our vast expertise, and find out how we are stronger together.

We Offer:

• Employee Growth Plan-we promote from within!

• Company Sponsored Personal & Professional Development Training

• Weekly Pay Schedule

• Paid Holidays & Time Off

• Multiple Individual or Family Health Options; including Free, PPO HSA/FSA

• Supplemental Dental & Vision plans

• 401K Retirement Plan with a 4% Employer Match on employees 5% contribution after one year

• Employer Subsidized Life Insurance

• Employee Discount Marketplace

Prepare to excel inside a team prepared for anything.

Kustom US INC.-Trust That Builds!

Kustom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), disability, age, sexual orientation, gender identity, national origin, creed, citizenship, marital status, protected veteran, or genetic information. If reasonable accommodation is needed, please email hr@kustom.com for assistance.