Operations Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Location: Romulus, MI (Detroit Airport)

Shift: 1st

The Operations Manager is responsible for the management and operation of the properties and staff as directed by the clients and in accordance with the standards and procedures of JLL.

Duties:

• Provides daily leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety

• Develop and maintain positive client relationship

• Conflict resolution and solution analysis

• Provides contract compliance management and quality control

• Responsible for JLL Engineering compliance program

• Preparation of detailed budgets for Facility Manager as requested

• Preparation of regular and ad-hoc reports

• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

• People Manager of hourly technicians.

• Time approval

• Ability to create Performance Reviews/performance management of team, Goal Setting and Team OCP initiatives

• Strong Communication & Administrative Skills

• Able to problem solve and partner with JLL resources to support the team

Qualifications:

• 3 Years Trade or 3 Years Engineering encouraged

• Applicable codes, laws and regulations

• Ability to effectively use computers and computer programs (including use of Microsoft Office Suite)

• Skill in use of the internet to navigate to and use web based applications.

• Ability to use handheld electronic devices (PDA, Blackberry, cell phone, etc.)

• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar

• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

• Ability to bend, sit, knell, squat, stand, reach and lay as required to access equipment components for extended periods of time.

• On property role - not hybrid or remote

Location:

On-site -Detroit, MI

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.