Operations Manager Food Services/ 40/Hours/ NWH

Wentworth-Douglass Hospital Newton , MA 02458

Posted 6 months ago

SUMMARY OF MAJOR AREAS OF PERFORMANCE:

Responsibilities support the overall management and operation of the three Retail Food Service Operations, inclusive of staffing and supervision, operation and systems management, fiscal accountability, revenue and expense management, quality control and food safety and sanitation. Plans, markets, and publicizes services and implements control systems to meet budget expectations. Participates in developing long-range goals to support continued growth and expansion.

ESSENTIAL FUNCTIONS

Oversee food services of Retail Food Service Operations. Develops, prices and markets service that meets the needs of the customers. Evaluates menu items for acceptability and use. Researches market place for acceptable products and lower cost.

  • Develops the potential of Supervisors and provides for staff development on all levels.

  • Establishes benchmarks and continually measures performance. Implements new models for minimizing wait time in line, effectively merchandising and marketing products and continually improves efficiencies of service provided to customers.

  • Develops fiscal, service and management controls which protect the hospitals assets and ensures compliance with budgetary goals.

  • Manages physical plant to insure a pleasant, clean, and safe environment. Complies with all local, state and federal regulations including all Food Safety regulations for correct preparation and service of food

  • Interviews, hires, evaluates, trains, and follows corrective action protocols. Develops and implements programs to train employees. Maintains records and documentation. Develops, plans, and recommends short and long range staffing needs. Guides employees through changes.

  • Plans, projects, and monitors budgets for all areas. Responsible for achieving financial goals for area. Adjusts practice to assure budget is within standards.

  • Responsible for maintaining daily cost expectations for food, labor and supplies

  • Maintains excellence in customer service and provides on-going training to staff. Plans specials that meet the customers' goals and needs. Makes suggestions to customers which results in functions executed and received positively by customer

  • Remains current in practice within discipline; attends meetings and participates on hospital-wide committees which affect area

  • Implement IS systems which supports systems needed to provide service and manage unit

  • Complies with local, state, and federal regulations.

  • Must be able to communicate with individuals from all levels

  • Utilizes Process Improvement to improve systems and maximize efficiency and effectiveness

  • Guides staff through change; demonstrating leadership and excellent communication skills

PHYSICAL ENVIRONMENT:

Duties may involve activities with exposure to dirt, excessive heat and cold

temperatures, odors, steam, wet floors, noise, large cooking and cleaning

equipment, and stressful conditions.

PHYSICAL STANDARDS OF JOB DESCRIPTION:

Please check as applicable

Constantly

  • 75% or more of the worker's time is spent in the activity

Frequently

  • 25% to 75% or more of the worker's time is spent in this activity

Occasionally

  • 5% to 25% or more of the worker's time is spent in this activity

Rarely - under 5% or more of the worker's time is spent in the activity

NA - not applicable

GENERAL TASKS

Basic activity being performed

C

F

O

R

N/A

Comments

Standing

x

Sitting with back support

Sitting without back support

x

Reaching

Overhead

x

Forward

x

Lateral

x

Low

x

Stooping

x

Bending at waist

x

Crouching

x

Bending at knees

x

Kneeling

x

Climbing

x

Crawling

x

Twisting

x

Balance

x

Other __________________

QUALIFICATIONS:

Associates Degree required; Bachelor Degree preferred. Minimum of 5 years of progressive management responsibilities in a food service or related environment required. Healthcare experience preferred.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Permanent Charge Nurse / 40 Hours / Day Shift / NWH Assisted Reproductive Technologies Clinic

Partners Healthcare System

Posted 1 week ago

VIEW JOBS 10/5/2019 12:00:00 AM 2020-01-03T00:00 Functions as the shift leader to organize and facilitate unit activities. Delivers and supports quality care adhering to regulatory requirements, professional standards, and evidence-based practice guidelines. Serves as a resource to staff and physicians, and collaborates with other disciplines and departments as needed to ensure smooth transitions and patient safety. The PCN also fulfills the duties of the Registered Nurse job description. Job Knowledge & Skills * Strong interpersonal communication, problem solving and conflict management and leadership skills required Education & Experience * Graduate of an accredited school of nursing * Bachelor's degree in nursing preferred * Minimum 3 years recent clinical nursing experience required * 1-2 years nursing experience required, with at least 2 years OB/GYN experience required * Experience in ART procedures required License(s) * Current licensure as a Registered Nurse in the Commonwealth of Massachusetts required * Training, Certifications, and/or Registrations * CPR Training required * Evidence of continued education and professional development * Other certification or training as required by the specialty Partners Healthcare System Newton MA

Operations Manager Food Services/ 40/Hours/ NWH

Wentworth-Douglass Hospital