Operations Manager

Company: Tri-Phase Automation

About Us:

Tri-Phase Automation is a unique distributor with over 25 years of experience in the automation industry. We are the trusted partner for manufacturing companies in Wisconsin and Northern Illinois, offering innovative solutions with the widest range of products and services in the Midwest. Our degreed engineers form lasting relationships with customers, acting as an extension of their engineering teams. Rely on us to reduce risk, lower costs, and provide exceptional value-added services based on your specific needs. Experience the Tri-Phase advantage in automation.

Summary

This role is responsible for planning, directing, and coordinating the operations of Tri-Phase Automation. These operations include quoting customers, entering and acknowledging customer orders, shipping and receiving, warehouse, and production.

Responsibilities

• Direct and coordinate activities of departments tasked with quoting customers, entering orders, shipping and receiving of products, warehouse organization, and production of value-added assemblies.

• Interface with Procurement Leader to maintain timely delivery of products to customers and production.

• Work with production manager to ensure allocation of resources and communication to customers of delivery schedule.

• Manage operations staff hiring, training, and reviews.

• Ensure the company's standard operating procedures are followed and work to improve current processes.

• Utilize company ERP and reporting systems to manage day-to-day activity and performance to key company metrics.

• Interface with customers, salespeople, engineers, and others as needed.

• Handle customer concerns and involve necessary internal parties to address issues.

• Encourage and build trust, respect, and cooperation among team members.

Qualifications

• 3-5 years similar experience.

• Solid computer skills including Microsoft Office products.

• Strong organizational, communication, and listening skills.

• Ability to problem solve and show critical thinking.

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No Agencies, Please

Other details

• Pay Type Salary

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• Pewaukee, WI, USA